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Complete Small Business and Human Resources Training Video Packages for Under $200, Business training, business training videos, employee training, Employee Training Videos, business videos, sales training, customer service, time management videos, sales training, small business training, attitude cultural diversity new supervisor cold call self development self improvement change communications training. Complete Small Business and Human Resources Training Packages for Under $200, Business training, business training videos, employee training, Employee Training Videos, business videos, sales training, customer service, time management videos, sales training, small business training, attitude cultural diversity new supervisor cold call self development self improvement change communications training. Complete Small Business and Human Resources Training Video Packages for Under $200, Business training, business training videos, employee training, Employee Training Videos, business videos, sales training, customer service, time management videos, sales training, small business training, attitude cultural diversity new supervisor cold call self development self improvement change communications training. Complete Small Business and Human Resources Training Video Packages for Under $200, Business training, business training videos, employee training, Employee Training Videos, business videos, sales training, customer service, time management videos, sales training, small business training, attitude cultural diversity new supervisor cold call self development self improvement change communications training. Complete Small Business and Human Resources Training Video Packages for Under $200, Business training, business training videos, employee training, Employee Training Videos, business videos, sales training, customer service, time management videos, sales training, small business training, attitude cultural diversity new supervisor cold call self development self improvement change communications training.


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BARGAIN BUSINESS TRAINING

Complete Workshops Under $400 | Business Training Books | Human Resources Radio
Downloadable Training Videos From $29.95 | Quality Training Products From Ideas and Training


Complete
Business and Human Resources Training Packages
for Under $200

Below are selections of business training and human resources products to help your organization. We've chosen economical video tapes, which are easy to use, follow, and understand. They give concrete examples, illustrations, or techniques that can be used across the board for most businesses. Some packages include Training Articles and Books to provide even better understanding of complex issues.

FYI: Sometimes on these videos the styles and fashions may appear out of date, but the information is still correct. Also, because these products often come from different producers there is sometimes a delay in shipment as we gather the materials for your order. We ship when we have your entire order ready for shipment.

Besides our "Complete Business and Human Resources Training Packages for Under $200," we're not only offering great prices, but for each learning package you purchase, we are including a FREE CD-ROM or VIDEO to help with your training. Each package is no more than $199.95 - a great training value! (Okay, there might be one or two that are over $200, but they are quite a bargain!) Many quality training videos can run as much as $995 for the video alone. These packages were developed and are supplied by one of the training industry's largest training product supplier, Ideas and Training. If you don't see what you need here, visit Ideas and Training for hundreds of training products in dozens of business and self-improvement categories.

In addition to our great video training packages, we now have six fantastic audio packages. Each one is priced at only $59.95 and contains as many as 14 compact discs. Four of the packages even contain a bonus DVD!

To order any of these packages simply use the PayPal shopping cart. If you do not have PayPal AND do not want to set up a PayPal account, OR you do not see PayPal shopping cart information, you may call us with your credit card information at 1-253-759-6639. We will happily take your order over the phone. Or click on the Credit Card Banner and complete your order over the internet.


Murder Mystery Simulation

Discussion Activity - Purchase $39.95 (Item#PDDC-TTCMM)


The Murder Mystery is a 30 minute discussion activity that enhances a variety of training programs.

Use the Murder Mystery to:

  • Make discussions more productive
  • Enhance problem solving skills
  • Increase clarity of communications
  • Discover productive team behaviors
  • Improve listening and questioning skills
  • Add participation and involvement
  • Increase awareness of the contributions of others

Everyone has something to contribute to a discussion. By sharing information using the 27 clue cards you can solve the Murder Mystery: identify the victim, the murder weapon, the time and place of the murder, the murderer and the motive.

This activity can enhance classes like:

  • Discussion Skills
  • Facilitation Skills/Group Dynamics
  • Train-the-Trainer
  • Problem Solving
  • Team Work
  • Communication Skills
  • Interpersonal Skills
  • Leadership/Supervision
  • Empowerment

Purchase $39.95

Quantity:      


Here are our main selections:

  • Winning Telephone Tips/Effective Telephone Selling and Closing - Two Video Package Free Online Preview Available!
  • The Power of Attitude - Video Package
  • Succeed By Coaching: Coaching Skills for Supervisors - Video Package
  • Managing Conflict At Work: The Art of Communication - Video Package Free Online Preview Available!
  • The Power of Customer Service/Making Unhappy Customers Love You - Two Video Package
  • 50 Ways to Keep Your Customers: Terrific Customer Service is the Ultimate Goal! - Video Package Free Online Preview Available!
  • Communication Skills That Build Winning Relationships - Video Package
  • Feedback Skills for Supervisors - Video Package
  • How to Deal With Cultural Diversity in the Workplace - Video Package Free Online Preview Available!
  • Empowering Employees - Video Package
  • Maximizing Your Public Image
  • How to Set And Really Achieve Your Goals - Video Package
  • How to Make Winning Presentations - Video Package
  • Prevent Sexual Harassment in the Work Place - Video, Audio Tape, Book, CD-ROM, Forms Free Online Preview Available!
  • Dealing with Sexual Harassment in the Workplace - Two Video Package, CD-ROM, Forms & Poster Free Online Preview Available!
  • The Fundamentals of Effective Selling/Making Cold Calls Easy & Profitable - Two Video Package Free Online Preview Available!
  • Overcoming Stress at Work - Video Package and Activity 3-Ring Binder
  • The New Supervisor: Skills for Success - Video Package Free Online Preview Available!
  • Effective Teamwork: Making the Team Concept Work - Video Package Free Online Preview Available!
  • Negotiating for Business Results - Video Package
  • Time Management: Ideas That Work - Video Package

    SUPER SUPER PACKAGE DEALS

  • Complete Training for the Complete Receptionist - Video Free Online Preview Available!
  • First Call Closing/Making Everyone in Your Company a Salesperson - Two Sales Training Videos Free Online Preview Available!
  • Hiring & Firing: Things You Need to Know - Video, CD-ROM, Forms Free Online Preview Available!
  • How To Conduct Workplace Investigations - Video, Forms Free Online Preview Available!

    SUPER SUPER AUDIO PACKAGE DEALS

  • Brian Tracy's 21 Secrets To Success - 8 CD Set
  • Fearless Public Speaking with Steve Pool - 6 CD Set
  • Leadership - 14 CD Set & Bonus DVD
  • Live Your Best - 14 CD Set & Bonus DVD
  • Real Estate Investor's College - 13 CD Set & Bonus DVD
  • Sales Success - 14 CD Set & Bonus DVD



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    Winning Telephone Tips
    A video learning package from Ideas and Training
    • Time Required - 45 minutes runtime
    • Product Format - Video (VHS Format)


    Hundreds of millions of telephone calls are made each and every day. Yet, the most used and often abused business tool, bar none, is the telephone.

    Have you ever called a company and had to ask the operator to repeat the name of the company one, two or even three times because the person answering the phone did not say it clearly or said it so fast you had no chance of understanding? Have you ever been asked if you wanted to be placed on hold and before you could say, "NO" there you were, on hold? Does voice mail make you long for a human voice?

    It doesn't have to be this way, especially at your company or organization. The new Winning Telephone Tips 30-minute training program tells you how to solve these problems and many, many more. Complete with video, audiocassette and book, the 30 action tips in this program can be put to use immediately. This program is for everyone in your organization from the mail room to the office of the president.

    Learn why it's important to place your own telephone calls, how to avoid unnecessary call screening, and how to make your voice mail more efficient. You'll also learn innovative ways to prevent callers from wandering off the topic, and who calls back if your're disconnected; how to properly answer the telephone, and why it's important to say, "thank-you for calling" when the conversation is completed. These are just some of the 30 topics covered in this fast-paced video. A must for any organization!

    This video package includes an integrated video, audio tape, and workbook.

    PLUS

    EFFECTIVE TELEPHONE SELLING AND CLOSING - Video

    Every year the cost of time and travel increases. Its cuts into both productivity and profit margins. That's why more and more companies and salespeople are turning to the telephone as an effective, efficient and cost-saving alternative to traditional "across the desk" selling.

    When you consider that a typical sales call can easily take up to two hours total time and cost over $200.00, the telephone becomes very attractive to both the new and experienced salesperson. And while many of the fundamental objectives and motivations found in the traditional face-to-face selling process remain the same, many new and different techniques must be used to effectively sell over the phone.

    As a salesperson, the challenge in phone selling is even greater. You have fewer tools available to you to make a good first impression, and it is easier for a prospect to hang-up than"usher" you out. But when you consider that you can make a dozen telephone calls in the time it takes to make one in-person call, the rewards for effective telephone selling are immense. When you consider the work it takes to make one in-person call, the return on your effort becomes even greater. "Effective Telephone Selling and Closing " will give you and your company the tools and training needed to make the telephone the most profitable weapon in your sales arsenal.

    This video production has an online preview. Visit our online preview page to view a sample of this program and other training videos. Click Here!

    Package #1 - Purchase the entire package for only $249.95 including Winning Telephone Tips (video, audio tape, and book, the Effective Telephone Selling video and the CD Abolish Shyness.

    Quantity:      

    IT'S ALWAYS TIME FOR TRAINING - BONUS CD

    Abolish Shyness - This program offers powerful yet simple to apply techniques for abolishing shyness and improving your life.

    BUY THE VIDEO AND RECEIVE THIS CD FOR FREE!


    Tell your friends and associates about our Complete Business and Human Resources Training Packages for Under $200.


      
       
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    The Power of Attitude
    A video learning package from Ideas and Training
    • Objective - Improving inter-personal skills
    • Intended For - Self-training
    • Product Format - Video (VHS Format)

    "Positive attitude. Positive attitude. Positive attitude."...A worn-out anthem? Or is there really power behind a positive attitude? The Power of Attitude, "It Does Make a Difference" shows that there is, and most of what makes us positive is attributed to our own self-image. This video unfolds five steps for developing and projecting a positive attitude in the workplace, and beyond. You'll see how to determine the attitude types of co-workers, how to deal with them and how to keep the hard work of maintaining your own positive attitude in perspective. This also offers general strategies for defusing difficult attitudes before they cause injury to the big and little things we do all day long.

    This package includes an integrated video, audio tape, and workbook.

    Package #2 - Purchase $149.95


    THIS PACKAGE ALSO INCLUDES A GRAB BAG BUSINESS TRAINING BOOK
    Fantastic Bargain$ - OFF OUR SHELVES - A Surprise for Everyone!

    Quantity:      

    Building a Healthy Attitude - BONUS CD

    Building a Healthy Attitude - This program shows you how to develop a healthy attitude to face both the business and outside world.

    BUY THE VIDEO AND RECEIVE THIS CD FOR FREE!


      
       
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    Succeed By Coaching:
    Coaching Skills for Supervisors

    A video learning package from Ideas and Training
    • Time Required - 30 minutes runtime
    • Product Format - Video (VHS Format)

     
    Do you want reduced costs and reduced employee turnover? Do you need improved quality and quantity of work by your staff to make your business grow? do you desire improved employee problem-solving ability and increased likelihood that goals will be reached? Do you want enhanced employee growth? If the answer is yes to any of these questions, then you need the new video training program Succeed by Coaching.

    With this practical guide of do-it-now information you’ll discover the essentials of coaching, including how to do it, when to do it, and why it is necessary in today’s business world.

    You’ll learn:

  • The coaching process model
  • Why to coach
  • When to coach
  • How to evaluate your employees
  • How to set performance goals
  • How to use feedback to really know what is happening within your organization

    Succeed by Coaching comes complete with a video, audiocassette and copy of the book “Coaching Skills” by Robert W. Lucas, which is part of the Business Skills Express Series Published by the McGraw-Hill Companies.

    How to Get Extrordinary Performance from Ordinary People - Training Article
    This is a practical, straightforward article for managers and supervisors. This article describes a 5-step performance management system. Also included is a discussion of interpersonal skills, suggested strategies for implementing each step, and references for further study. Use this article as a pre-reading assignment or take-away piece for any management or leadership session that focuses on performance management.

    Package #3 - Purchase for only $189.95


    THIS PACKAGE ALSO INCLUDES A GRAB BAG BUSINESS TRAINING BOOK
    Fantastic Bargain$ - OFF OUR SHELVES - A Surprise for Everyone!

    Quantity:      

    IT'S ALWAYS TIME FOR TRAINING - BONUS CD

    Hiring for the Perfect Fit - This program shows you how to hire the best people for your organization.

    BUY THE VIDEO AND RECEIVE THIS CD FOR FREE!


  • Tell your friends and associates about our Complete Business and Human Resources Training Packages for Under $200.


      
       
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    Managing Conflict At Work:
    The Art of Communication
    A video learning package from Ideas and Training
    • Objective - Improving inter-personal skills
    • Intended For - Self-training
    • Product Format - Video (VHS Format)

    In today's fast-paced, high intensity work place conflict plays a major part in our everyday activities. From small disagreements to outright verbal battles conflict is a normal part of most everyone's daily lives. Managing Conflict at Work, The Art of Communication looks at conflict as a normal part of life and shows how to turn it into a positive experience-yes, a positive experience. The result will be a new atmosphere at your job, a feeling that problems are in fact solvable, and provide opportunities for everyone involved to grown and improve.

    This package includes an integrated video, audio tape, and workbook.

    Mastering Conflict - Training Article
    Through the use of a realistic case study, Mastering Conflict walks readers through a collaborative, 3-step procedure for face-to-face conflict resolution. Broken down into "wrong way" and "right way" scenarios, the case study dramatically illustrates how each of the 3 phases might unfold in an actual conflict situation.

    Too many people associate conflict with raised voices and slamming doors. That's because they don't know how to manage their disagreements. This article can teach anyone how to approach, manage, and resolve even the most sensitive organizational conflict.

    This video production has an online preview. Visit our online preview page to view a sample of this program and other training videos. Click Here!

    Package #4 - Purchase for only $199.95

    Quantity:      

    IT'S ALWAYS TIME FOR TRAINING - BONUS VHS Video

    Ways to Settle Disputes - This program give you examples of what to do when faced with conflict. This video is a classic training film from the 1950s. It is very easy to understand. It plays kind of like Leave It to Beaver Learns Conflict Resolution.

    BUY THE PACKAGE AND RECEIVE THIS VIDEO FOR FREE!


    Tell your friends and associates about our Complete Business and Human Resources Training Packages for Under $200.


      
       
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    The Power of Customer Service:
    It Comes From Within
    A video learning package from Ideas and Training
    • Time Required - 45 minutes runtime
    • Product Format - Video (VHS Format)

     
    Training programs that get even better with age and become staples in the training and personal development industry are very rare. The Power Of Customer Service training program with Dr. Paul R. Timm leads the way.

    This video comes with an audiocassette and a book and provides the basics needed in any organization to help improve customer service. It is not a lot of theory. In fact, it is just the opposite; a video training program that's loaded with do-it-now skills that can be put to work immediately. The book contains exercises that may be completed while watching the video. The audiocassette provides yet another way to reinforce the material on the video while in your car or while exercising.

    Customer service comes from the inside of an individual. It comes from the desire to provide good service to everyone - whether they are a customer, co-worker, friend or relation.

    Using the "three C's" of good customer service - Concern, Communication, and Competence, leading customer service expert Dr. Paul Timm brings to life the skills needed to enrich any customer service relationship.

    To survive in the competitive market place of the nineties we must treat customers like they are members of our family. A positive customer relationship is the key at any level of any organization.," says Dr. Timm.

    MAKING THE UNHAPPY CUSTOMER LOVE YOU - Video

    No matter how efficiently or carefully run, every business in America is going to experience the irate, unhappy customer.

    Every customer knows that at one time or another problems are going to arise, sometimes the problems aren't even your fault. That is not what loses future sales. It's how the problems are handled. Dealing skillfully and properly with an unhappy, angry customer can actually strengthen the future bond with that customer. Each unhappy customer should not only be viewed as a challenge, but an opportunity for future business.

    Why are unhappy customers so important?

    Studies show that 80% of lost customers are due to poor people skills, rather than the product of service itself.

    9 out of 10 unhappy customers return when their complaint is handled satisfactory. The unhappy customer has a strong emotional connection to your company, and is much more likely to talk with friends and associates. An unhappy customer will tell 6 to 9 people of their experience.

    The methods and techniques provided in this video work in virtually all situations, regardless of the product or service and irrespective of that position of the unhappy customer and the salesperson or customer service representative.

    Package #5 - Purchase the entire package for $249.95 including The Power of Customer Service (video, audio tape, and book), the video Making Unhappy Customers Love You, and the CD-ROM Building a Healthy Attitude

    Quantity:      

    Building a Healthy Attitude - BONUS CD

    Building a Healthy Attitude - This program shows you how to develop a healthy attitude to face both the business and outside world.

    BUY THE VIDEO PACKAGE AND RECEIVE THIS CD FOR FREE!


      
       
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    50 Ways to Keep Your Customers:
    Terrific customer service is the ultimate goal!

    A video learning package from Ideas and Training
    • Objective - Improving customer service skills
    • Intended For - Self-training
    • Time Required - 60 minutes runtime
    • Product Format - Video (VHS Format)

    We have said it before and we will say it again: like it or not, customer service is the competitive battleground of the 1990's. Buying decisions in many cases will be made not only on the quality of the product but on the quality of the customer service. So, regardless of your job title, position in an organization, or experience, your number one task will always be to attract, satisfy and preserve customers. Terrific customer service is the ultimate goal!

    50 Ways To Keep Your Customers with Dr. Paul Timm provides those hands-on, do-it-now techniques and skills that will keep customers happy and ensure that they keep coming back.

    "50 Ways To Keep Your Customers is an outstanding value. In a market where prices seem to be escalating, it is an old-fashioned good investment: versatile, comprehensive content delivered in an interesting fashion for an excellent price."

    Training Media Review, Venture Publishing, Boston, MA.

    Rated by Training Media Review, as one of "the best videos," this program provides the common sense information to help anyone improve their customer service.

    We have all suffered from poor customer service and it's not pleasant. And it does not have to be that way. By using the techniques and skills found in 50 Ways To Keep Your Customers something can be done and it can be done now. Numbered one to fifty, each skill in this 60-minute video can be put to use immediately. They are practical, workable techniques that take the mystery out of how to give exceptional customer service.

    Give it a try. It can only help!

    This video production has an online preview. Visit our online preview page to view a sample of this program and other training videos. Click Here!

    This package includes an integrated video, audio tape, and workbook.

    Package #6 - Purchase $189.95


    THIS PACKAGE ALSO INCLUDES A GRAB BAG BUSINESS TRAINING BOOK
    Fantastic Bargain$ - OFF OUR SHELVES - A Surprise for Everyone!

    Quantity:      

    IT'S ALWAYS TIME FOR TRAINING - BONUS CD

    How to Wow Your Customers To Keep Them For Life - 47 Business Success stories with tips and suggestions on customer service relationships.

    BUY THE VIDEO AND RECEIVE THIS CD FOR FREE!


      
       
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    Communication Skills That Build Winning Relationships
    A video learning package from Ideas and Training
    • Time Required - 22 minutes runtime
    • Product Format - Video (VHS Format)

      
    Are underdeveloped communication skills holding YOU back?

    One of the biggest mistakes we make each day at work and in our homes is to underestimate the power of communication. We simply take for granted that communication really is a tool, and that it can help "make or break" us. This training program shows us how our daily communication skills can dramatically propel us to new levels of success. You'll get an inside-out look at the two basic categories of communication: Internal - the voice within, and Interpersonal - listening and dealing with others. Each category is explored in detail to help advance your understanding of how to create effective communication.

    You’ll Learn To:

  • Realize that people communicate for two different reasons
  • Reverse destructive self-talk and shape yourself-esteem
  • Use the BE-DO-ACHIEVE-NEW-BE cycle to build up internal communication
  • Guide yourself away from distorted thinking, and generalizing
  • Channel received feedback into positive actions toward improvement
  • Become a better retentive listener

    This package contains: integrated training video, Audio CD, and Book


    THIS PACKAGE ALSO INCLUDES A GRAB BAG BUSINESS TRAINING BOOK
    Fantastic Bargain$ - OFF OUR SHELVES - A Surprise for Everyone!

    Package #7 - Purchase for only $219.95

    Quantity:      

    IT'S ALWAYS TIME FOR TRAINING - BONUS VIDEO

    Everyday Courtesy - Although produced over fifty years ago, this program shows that courtesy is never out of style. By watching this training film you can learn about common courtesy in connection with invitations, telephone conversations, introductions and entertaining guests.

    The basic storyline is that Room 10 at the Sunnyside School is having a special open house to show off their project on Courtesy. The main theme of this training program is that courtesy is simply "showing respect." Many thoughtful suggestions are made. This is a great training video for children as well as adults. It covers the basics in a kindly way. Very nice.

    BUY THE PACKAGE AND RECEIVE THIS VIDEO FOR FREE!


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    Feedback Skills for Supervisors
    A video learning package from Ideas and Training
    • Objective - Improve communication skills
    • Intended For - Self-training
    • Time Required - 22 minutes runtime
    • Product Format - Video (VHS Format)

    Cultivate your critiquing skills and make feedback a winning part of your business strategy!

    No feedback is good feedback. Wrong! In fact, absolutely no feedback is the worst kind of feedback of all. Even harsh feedback helps to measure progress and improvements. And good business depends on it! However balancing critical feedback with the right amount of praise is what most people in the workplace need to work on. In this continuous communication improvement training program, you’ll see how to exercise the four elements (giving feedback, soliciting feedback, receiving feedback and self-evaluation) that make the feedback process useful.

    This package contains: integrated training video, Audio CD, and Book


    THIS PACKAGE ALSO INCLUDES A GRAB BAG BUSINESS TRAINING BOOK
    Fantastic Bargain$ - OFF OUR SHELVES - A Surprise for Everyone!

    Package #8 - Purchase for only $189.95

    Quantity:      

    IT'S ALWAYS TIME FOR TRAINING - BONUS CD

    Abolish Shyness - This program offers powerful yet simple to apply techniques for abolishing shyness and improving your life.

    BUY THE VIDEO AND RECEIVE THIS CD FOR FREE!


      
       
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    How to Deal With Cultural Diveristy in the Workplace

    A video learning package from Ideas and Training
    • Time Required - 30 minutes runtime
    • Product Format - Video (VHS Format)

     
    We all come from diverse backgrounds and we all view things from our own vantage point. Just because people do things differently doesn’t mean they’re wrong. They may just be looking at things in a totally different way. In the new video training program “How to Deal with Cultural Diversity in the Work Place” you will learn to see the value of these differences in people and learn to put cultural diversity to work to benefit you and your organization.

    We no longer live and work in an insular market-place. We are now part of a worldwide economy with competition coming from nearly every continent. For this reason we need every bit of diversity that will make us more creative and open to change. Cultural diversity brings fresh ideas and differing insights to each and every company.

    In this video training program the viewer will learn how to:

  • Communicate effectively with individuals from diverse cultures
  • Mentor individuals from different backgrounds
  • Be sensitive to older employees within their organization
  • Build foundations for teamwork
  • Deal with the varying perspectives of individuals from diverse cultures
  • Resolve conflicts by focusing on the common goal
  • And, more

    This integrated training program comes complete with a video, audiocassette and copy of the book “Cultural Diversity in the Work Place” by Sally J. Walton, which is part of the Business Skills Express Series Published by The McGraw-Hill Companies.

    This video production has an online preview. Visit our online preview page to view a sample of this program and other training videos. Click Here!

    Package #9 - Purchase $199.95


    THIS PACKAGE ALSO INCLUDES THE BOOK LURE AND LOATHING
    Fantastic Bargain - OFF OUR SHELVES - Essays on Race, Identity, and the Ambivalence of Assimilation!

    Quantity:      

    IT'S ALWAYS TIME FOR TRAINING - BONUS CD

    The Souls of Black Folk by W.E.B. Du Bois - "Herein lie buried many things which if read with patience may show the strange meaning of being black here in the dawning of the Twentieth Century. This meaning is not without interest to you, Gentle Reader; for the problem of the Twentieth Century is the problem of the color-line." -- W.E.B. Du Bois

    BUY THE VIDEO AND RECEIVE THIS CD FOR FREE!


  • Tell your friends and associates about our Complete Business and Human Resources Training Packages for Under $200.


      
       
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    Empowering Employees

    A video learning package from Ideas and Training
    • Time Required - 30 minutes runtime
    • Product Format - Video (VHS Format)

     
    Empowerment is the ability to let other assume the responsibilities, risks and rewards associated with making their own decisions. Are your employees empowered? Can they make decisions without having to ask their supervisor? Do you feel comfortable with them representing your company?

    To help your company grow and thrive in today’s competitive marketplace your employees need to play a major role in its success. They must make decisions that will enhance the productivity of your organization, and they must take ownership of both successes and problems. Discover how to make this happen with the new video training program Empowering Employees.

    You’ll learn:

  • What empowerment really means and how it can help your company grow
  • Which employees you can empower and why
  • The six key factors needed to empower your employees and motivate them for success
  • What really motivates your employees
  • When and how to provide needed feedback!

    The “Empowering Employees” integrated video training program comes complete with a video, audiocassette and copy of the book “Empowering Employees” by L. Kristi Long, which is part of the Business Skills Express Series published by The McGraw-Hill companies.
     

    Package #10 - Purchase $159.95


    THIS PACKAGE ALSO INCLUDES A GRAB BAG BUSINESS TRAINING BOOK
    Fantastic Bargain$ - OFF OUR SHELVES - A Surprise for Everyone!

    Quantity:      

    IT'S ALWAYS TIME FOR TRAINING - BONUS CD

    Yes, You Can - Affirmation Course - This 7-part program is for personal growth, self-improvement, and self-help. Most people will not succeed if they don't believe in themselves first.

    BUY THE VIDEO AND RECEIVE THIS CD FOR FREE!


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    Maximizing Your Public Image
    A video learning package from Ideas and Training
    • Create a personal style
    • Learn how to inspire confidence and trust with body language
    • Create a personal style
    • Learn the value of communication skills

    Join communication experts Jeffrey B. Arthur and Kathleen Murphy as they teach both men and women how to improve their public image. Learn to create a personal style with color, clothing, make up, grooming and vitality, how to inspire confidence and trust with body language, the value of solid verbal and written communication skills and ways to improve telephone listening and video/conferencing skills.

    Package #11 - Purchase $139.95


    THIS PACKAGE ALSO INCLUDES A GRAB BAG BUSINESS TRAINING BOOK
    Fantastic Bargain$ - OFF OUR SHELVES - A Surprise for Everyone!

    Quantity:      

    IT'S ALWAYS TIME FOR TRAINING - BONUS CD

    Tips and Tricks for a Polished Appearance - Why look "so-so" when looking good is just as easy? Includes definitions of dressy casual and more.

    BUY THE VIDEO AND RECEIVE THIS CD FOR FREE!


      
       
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    How to Set And Really Achieve Your Goals

    A video learning package from Ideas and Training
    • Time Required - 35 minutes runtime
    • Product Format - Video (VHS Format)

      
    Get what you want, when you want it with this exciting approach to goal setting. Reaching your goals can be extremely difficult. Even more difficult may be determining what your goals really should be. To help you and your company learn to set and then reach your goals, JWA/Video has produced How To Set And Really Achieve Your Goals, with noted lecturer and trainer Jeff Blackman.

    Nearly all companies and individuals say goals are important. Whether they are sales goals, production goals, personal finance goals, or weight loss goals they are deemed important. Yet many times we set our goals without much real thought. "Our new sales goal is to increase last year's sales by 10%." Why? Maybe it should be 20%. But without any real thought no one is really sure.

    In this new video training program you'll learn:

  • Why it's important to set accurate goals
  • How to set goals so they mean something
  • The GRASP IT goals achievement system
  • Why planning is critical to both your business and personal life
  • The six key elements to change

    "Decide upon your goals and then set your mind, body and world into motion. As a worthwhile being, you deserve success. Demand it. Require it. Insist upon it," says Blackman.

    Divided into segments, this video is perfect for group training or may be used for individual instruction.

    This integrated how-to training program comes with a video, audiocassette and goals-setting booklet. It is a must for any individual and organization.

    Package #12 - Purchase $169.95


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    IT'S ALWAYS TIME FOR TRAINING - GOAL SETTING FORMS CD-ROM

    Project Planning and Goal Setting Guide - This CD offers easy to follow suggestions to help plan, budget, and implement your goals.

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    How to Make Winning Presentations

    A video learning package from Ideas and Training
    • Time Required - 45 minutes runtime
    • Product Format - Video (VHS Format)

     
    One of the greatest fears for nearly everyone is making a presentation. Whether it is to one person or one thousand people, the fear is real and for many it is devastating. Don't be one of these people. Stand before the crowd feeling comfortable and confident. With the new How To Make Winning Presentations 30-minute training program you'll learn to develop the skills to make every presentation a success and feel comfortable and in control when giving it.

    By using this program you'll learn the two basic key ideas on which to build presentations; how to overcome presentation jitters; why, how and when to adjust to the audience when giving a presentation; how to look and act composed; how to deliver what audiences expect; how to use action endings to tell listeners what to remember; how to be idea-conscious, not self-conscious; and much more!

    Lee Iacocca, former Chairman of Chrysler, once said, "The most important thing I learned in school was how to communicate." And you too can learn to communicate even better with this new video training program!

    This program comes with an integrated video, audiocassette and book.

    Big Book of Presentation Games - Book

    Authors Newstrom and Scannell take the kinds of activities made popular in their renowned "Games Trainers Play" series and adapt them for today's pressured business speakers, providing brief, participative activities that can help them wake up, win over, win back, and pump up audiences of all kinds.

    Each game is fast, fun, creative, and easy-to-read, and easy-to-lead, and costs little or nothing. Categories include: Session-openers, Icebreakers, Climate-setting games, Practical jokes and tricks, Audience brainteasers, Motivation activities, Closing activities.

    Package #13 - Purchase for only $189.95

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    IT'S ALWAYS TIME FOR TRAINING - BONUS VIDEO

    Stage Fright: How to Overcome It - This classic training video shows how to overcome stage fright by being prepared.

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    Prevent Sexual Harassment in the Work Place
    • Format - Video/Audio Program
    • Time Required - 1 hour for both

    What is sexual harassment? What can and should be done when it occurs? 

    Find out with this award-winning program that includes a 30-minute video, 30-minute audiotape, and the workbook "Stopping Sexual Harassment Before It Starts: A Business & Legal Perspective". Every aspect of sexual harassment is explored and clarified so managers and employees understand what constitutes inappropriate behavior - and what needs to be done to protect against it. 

    This complete program is packed with valuable information, including, a detailed look includes at sexual harassment's legal ramifications. A perfect educational and preventive tool, Prevent Sexual Harassment in the Work Place is a resource no organization can afford to do without.

    This video production has an online preview. Visit our online preview page to view a sample of this program and other training videos. Click Here!

    Package #14 - Purchase $199.95

    Avoiding Sexual Harassment Lawsuits - CD-ROM

    Sexual harassment is a growing legal problem that must be resolved as more men and woman share the workplace. Employers must now post and enforce guidelines for appropriate workplace behavior.

    Avoid or resolve sexual harassment problems and lawsuits in the workplace. This essential software defines sexual harassment, offers legally recognized behavioral guidelines and provides a model sexual harassment policy.

  • Easy-to-read zero-tolerance manuals for employers and employees
  • Info on appropriate government and EEOC offices

    Special Sexual Harassment Forms CD-ROM

    Special Forms CD-ROM Includes:

  • Six harassment forms in .pdf format
  • Sexual Harassment Policy .doc Form to create your own official policy.

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    IT'S ALWAYS TIME FOR TRAINING - BONUS CD

    Stop Domestic Violence: How to Survive Domestic Violence - Protect your employees as home, Domestic violence may consist of threats, punches or sexual force. The abuse can range from verbal harassment to stabbing and shooting. Domestic violence is a serious matter. It HAS often ended in death or permanent physical injury.

    This CD-ROM offers information on domestic abuse:

  • What is Domestic Abuse
  • What Victims of Demestic Violence Need to Know
  • Signs of Domestic Abuse
  • How to Report Domestic Abuse
  • Warning Signs of an Abusive Relationship
  • What is Known About Abusers
  • Preparing to Leave
  • Getting Out
  • Getting Medical Help
  • Finding a Place to Go
  • Knowing Who to Call for Help

    This CD-ROM may be freely copied and distributed.

    BUY THE VIDEO AND RECEIVE THIS CD FOR FREE!

      


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    DEALING WITH SEXUAL HARASSMENT IN THE WORKPLACE- Video AND CD Package

    Sexual harassment has become the workplace issue of today. It is something every company must take steps to eliminate in order to create a more positive working environment and to avoid litigation.

    These videos give you the information and tools you need to determine if your company is open to allegations of sexual harassment, and a clear path to eliminating it and reducing your company's exposure and risk.

    The program is in two parts. The first is designed for management personnel. It examines all the many aspects of the sexual harassment issue. We start by helping the company determine whether sexual harassment exists in its workplace and to what extent it is a problem. This includes defining sexual harassment, and exploring and evaluating the company's vulnerability. American Business Video then provides clear, positive and effective suggestions and ideas for dealing with sexual harassment in the company.

    This video production has an online preview. Visit our online preview page to view a sample of this program and other training videos. Click Here!

    The second part is a video designed to be shown to all employees. It will educate on the issue of sexual harassment by using sound interpersonal training principals and behavior modification techniques. The video will help those needing to change old habits by providing the proper motivation and by giving them a pathway to change. By showing this video to all employees, your company will go a long way toward reducing or eliminating the appearance that you don't care or are negligent when it comes to sexual harassment.

    This video production has an online preview. Visit our online preview page to view a sample of this program and other training videos. Click Here!

    Avoiding Sexual Harassment Lawsuits - CD-ROM

    Sexual harassment is a growing legal problem that must be resolved as more men and woman share the workplace. Employers must now post and enforce guidelines for appropriate workplace behavior.

    Essential for both employees and employer, this software product defines sexual harassment; offers legally recognized behavioral guidelines; provides a model sexual harassment policy.

    Includes the following:

  • Easy-to-read Zero-Tolerance Manual for Employers
  • State Bar Associations and EEOC complaint offices

    Special Sexual Harassment Forms CD-ROM

    Special Forms CD-ROM Includes:

  • Six harassment forms in .pdf format
  • Sexual Harassment Policy .doc Form to create your own official policy.

    Package #15 - Purchase the entire package for $199.95 including the two video versions of Dealing with Sexual Harassment in the Workplace, the CD-ROM Avoiding Sexual Harassment Lawsuits, and the CD Stop Domestic Violence: How to Survive Domestic Violence

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    IT'S ALWAYS TIME FOR TRAINING - BONUS CD

    Stop Domestic Violence: How to Survive Domestic Violence - Protect your employees as home, Domestic violence may consist of threats, punches or sexual force. The abuse can range from verbal harassment to stabbing and shooting. Domestic violence is a serious matter. It HAS often ended in death or permanent physical injury.

    This CD-ROM offers information on domestic abuse:

  • What is Domestic Abuse
  • What Victims of Demestic Violence Need to Know
  • Signs of Domestic Abuse
  • How to Report Domestic Abuse
  • Warning Signs of an Abusive Relationship
  • What is Known About Abusers
  • Preparing to Leave
  • Getting Out
  • Getting Medical Help
  • Finding a Place to Go
  • Knowing Who to Call for Help

    This CD-ROM may be freely copied and distributed.

    BUY THE VIDEO AND RECEIVE THIS CD FOR FREE!


    The Fundamentals of Effective Selling - video

    This two-part video not only explains each step of the process, but illustrates the right approach, which actual models of effective techniques and sales behavior. The video covers the five basic steps to all sales:

  • Establishing Rapport
  • Uncovering Needs
  • Presenting a Product or Service
  • Closing the Sale
  • Follow-up Activities

    Each step is a serious but enjoyable part of the process... when you know what you're doing.

    Learn to use Open Ended, Close Ended and Clarifying questions to get the information you need to create a compelling selling story for your prospect. If done right, the customer will tell you how to sell him or her.

    By using Feature-Advantage-Benefit (FAB), you can tailor your product or service presentation to meet the needs expressed by your customer

    Learn to spot those key buying signals indicating that your customer is now interested in what you are selling. And we'll look at trial closes to test your customer's readiness to buy, without blowing the sale in the process.

    This video production has an online preview. Visit our online preview page to view a sample of this program and other training videos. Click Here!

    In "the Fundamentals of Effective Selling" you will also learn how to handle the objections that are bound to come up in any sales process.

    Making Cold Calls Easy & Profitable- video

    The biggest obstacle most sales people find to making cold calls is knowing where to start. This American Business Video Training video takes you through the process, step-by-step.

    They start at the very beginning with the physical preparation, including identifying prospects, setting goals, working with statistics to narrow the market and developing good telephone skills.

    As a part of American Business Videos' dedication to the practical and useful, They cover creating effective scripts, recognizing a customer's needs, using soft sell and rehearsing your presentation.

    They also talk about rejection and how to deal with it. It's something everyone who makes cold calls experiences.

    Package #16 - Purchase $249.95

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    IT'S ALWAYS TIME FOR TRAINING - BONUS CD

    Yes, You Can - Affirmation Course - 7 Part Affirmation Course for Personal Growth, Self Improvement and Self Help on CD-ROM.

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    Overcoming Stress at Work
    A video learning package from Ideas and Training
    • Getting that project done can kill
    • Learn to recognize the danger signals

    Had enough STRESS? ...Ughhh! This training program reveals valuable information about the human mind and body that can help turn you into an "Anxiety Analyst" and control much of the stress you feel everyday at work and at home. Overcoming Stress At Work defines stress, helps you identify your own stresses, teaches you the physical symptoms of stress-and relays positive mental-changing techniques to overcome non-positive stress once and for all.

    This program comes with an integrated video, audio tape, and book.

    First Aid for Stress: 34 Activities for Managing Stress in the Workplace - Activity 3-Ring Binder
    The statistics are staggering. Recent reports estimate job stress will cost United States industry $300 billion annually, as assessed by absenteeism; diminished productivity; employee turnover; and direct medical, legal, and insurance fees. So why are employees so stressed? How can stress be managed - or even translated into something productive? First Aid for Stress provides a starting point to help you better understand stress and identify solutions for individuals, teams, and the organization.

    The First Aid for Stress activities are suitable for both individuals and groups, offering a variety of ways to understand stress, change perceptions and behaviors, and offer support in the workplace. Armed with this essential knowledge about stress, First Aid for Stress is an excellent guide to help you create and develop the stress management solutions your organization needs.

    Package #17 - Purchase $269.95

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    IT'S ALWAYS TIME FOR TRAINING - BONUS CD

    The Manual For Relaxed Living - In this interesting manual you'll find straightforward and concise information concerning ways to make your life more relaxed and less stressful. You'll find advice on slowing your mind down and enjoying day to day living.

    BUY THE VIDEO AND RECEIVE THIS CD FOR FREE!


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    The New Supervisor: Skills for Success

    A video learning package from Ideas and Training
    • Time Required - 48 minutes runtime
    • Product Format - Video (VHS Format)

     
    Whether this is your first day as a supervisor you've been on the job for years, "The New Supervisor: Skills for Success" will help you develop and improve your skills and make being a supervisor productive and enjoyable.

    This video training program will become your road map for developing the skills necessary to become a first-rate supervisor. You'll learn:

  • How to develop the necessary leadership skills
  • How to make timely, effective decisions
  • The need for managing change and how to manage your time
  • How to communicate effectively
  • How to praise, correct and deal with conflict
  • Team building

    Use "The New Supervisor: Skills for Success" and become the consummate supervisor!

    This video production has an online preview. Visit our online preview page to view a sample of this program and other training videos. Click Here!

    This how-to training program comes complete with an integrated video, audiocassette and copy of the book "The New Supervisor: Skill for Success" by Bruce B. Tepper, which is part of the Business Skills Express Series published by The McGraw Hill Companies.

    Fun Works: Creating Places Where People Love to Work - Book
    This book illustrates 11 important principles for creating a fun, productive, and profitable workplace. You'll find tips, resources, examples, and the motivation to unleash the power of fun in yourself, your coworkers, and your customers! An inventory of behaviors will give you concrete indicators of how well you have integrated fun into your work experience.

    Package #18 - Purchase for only $189.95

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    IT'S ALWAYS TIME FOR TRAINING - BONUS CD

    Abolish Shyness - This program offers powerful yet simple to apply techniques for abolishing shyness and improving your life.

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    Effective Teamwork:
    Making the Team Concept Work
    A video learning package from Ideas and Training
    • Objective - Improve team-building skills
    • Intended For - Self-training
    • Time Required - 39 minutes runtime
    • Product Format - Video (VHS Format)

    When some people hear the word teamwork they immediately think of games--team sports: yet, teamwork is much more than this.

    In businesses today the teamwork concept, rather than the old pyramid-shaped organization-chart-process, is what makes them successful. Ideas and decisions are generated within teams and not from the top down as in the past.

    With the “Effective Teamwork” how-to video training program you’ll learn:

  • How to make the team concept work
  • Why teams are important to you and your organization
  • How to write a team constitution
  • How to develop ideas and make decisions that the team can stand behind
  • How to run a typical team meeting
  • How to deal with conflict and team problems

    After watching this video, and completing the exercises both on the video and in the book, your entire work force will know how to maintain a cooperative, creative and highly productive team environment. The skills learned will lead to greater success for you and your organization.

    This video production has an online preview. Visit our online preview page to view a sample of this program and other training videos. Click Here!

    The how-to training program “Effective Teamwork”, comes complete with an integrated video and audiocassette. Also included is a copy of the book “Effective Teamwork” by Michael D. Maginn, which is part of the Business Skills Express Series Published by The McGraw-Hill Companies.

    Building a Winning Team - Training Article

    The words team and teamwork are magic these days. Every organization, no matter how small or large, is trying to understand what teams are and how to develop them as quickly as possible. Building a Winning Team provides a practical, informative discussion of teamwork.

    Every organization had its wake-up call during the 1980s. In the 1990s, it is no longer a question of should we have teams, but how fast can we develop them and replace the marginally effective groups of the past. Today it is clearly understood that teams are needed to attain quality goals, solve complex problems, and design more efficient systems. Individuals working alone or ineffective groups are not able to achieve at the level required to survive in today's global economy.

    This article was written for those involved in a work-team – team members, leaders, managers, supervisors, coaches – anyone who works with a group of people who must coordinate their efforts to reach a common goal. Building a Winning Team provides a practical, informative discussion of teamwork. The article includes short, fictional cases illustrating the impact of five basic team concerns.

    Package #19 - Purchase for only $199.95

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    IT'S ALWAYS TIME FOR TRAINING - BONUS CD

    Abolish Shyness - This program offers powerful yet simple to apply techniques for abolishing shyness and improving your life.

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    Negotiating for Business Results
    A video learning package from Ideas and Training
    • Objective - Improve negotiating skills
    • Intended For - Self-training
    • Time Required - 39 minutes runtime
    • Product Format - Video (VHS Format)

    Negotiation takes place all the time. It plays a vital role in your everyday business and personal life.

    Yet, many people view negotiation as an onerous exercise to be tolerated rather than enjoyed. By viewing the video training program "Negotiation for Business Results" you'll develop the skills necessary to help you become a successful negotiator, and at the same time, learn to enjoy the process along the way.

    You'll learn:

  • The fundamental elements of negotiations
  • How to prepare for nearly any kind of negotiation
  • How to outline your negotiating goals
  • How to anticipate what the other side will do and how to react
  • Highly effective negotiation techniques

    You’ll learn to negotiate like a pro!

    "Negotiating for Business Results" comes complete with an integrated video, audiocassette and a copy of he book "Negotiation for Business Results" by Judith E. Fisher, which is part of the Business Skills Express Series published by The McGraw-Hill Companies.

    Geting to Yes - Book
    The authors offer a universally applicable method for negotiating personal and professional disputes without getting taken - and without getting nasty. Concise, step-by-step, proven strategies aid the reader in coming to mutually acceptable agreements in any type of conflict. This is a well-crafted "how to" book about negotiating, a skill that virtually everyone in life employs on a daily basis. You will learn simple concepts through anecdotal prose that makes Getting To Yes an enjoyable read.

    Geting Past No - Book
    Does "No" always mean "No"? Getting Past No provides easy to follow guidelines to improve the negotiating process by minimizing time spent on miscommunication, misconceptions, procrastination, disbelief, bureaucracy, tradition, and avoiding unattractive issues - the 7 primary reasons why negotiations and organizations have "stalled" progress.

    Package #20 - Purchase Package for only $199.95

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    IT'S ALWAYS TIME FOR TRAINING - BONUS CD

    Success Secrets: How To Be More Successful - From goal setting to encouragement with some thoughts on expectations thrown in. This CD-ROM program is a great little success tool.

    BUY THE VIDEO AND RECEIVE THIS CD FOR FREE!


  • Time Management: Ideas That Work

    How do you use your time? Could you make better use of it? In the video training program Time Management: Ideas That Work you'll learn time-management techniques to help make you more effective both on and off the job.

    You'll learn to:

  • Eliminate those unexpected interruptions
  • Tackle that mound of paperwork on your desk and make it go away
  • Read and write more effectively
  • Make the most out of the liited time you have

    Available in NTSC and PAL. 45 minutes.

    What's My Time Style?

    Research shows that the time management approach best suited to increasing a person’s productivity largely depends on that individual’s behavioral style. What’s My Time Style?, a simple 21-item assessment, helps participants to identify individual time management styles and make their styles work for them rather than against them. You get a PREVIEW PACK OF FACILITATOR GUIDE AND PARTICIPANT GUIDE. Additional copies can be ordered if needed.

    Learning Outcomes

    Identify preference for one of four time management styles Learn how to capitalize on strengths and overcome the trouble spots of their styles Learn how to interact effectively with other styles Theory

    What’s My Time Style? is based on the well-known research and personality theories of psychologists Carl Jung, William Moulton Marston, and others. Most research has identified two basic dimensions of style, which we refer to as assertiveness and expressiveness. Assertiveness is the effort a person makes to influence or control the thoughts or actions of others. Expressiveness is the effort that a person makes to control his or her emotions and feelings when relating to others.

    How It Works

    Participants respond to 21 pairs of adjectives, using a pressure-sensitive form. After scoring is complete, easy-to-read charts allow respondents to quickly scan the strengths and trouble spots that characterize their particular time management styles.

    The Facilitator Guide includes optional activities that allow participants to practice capitalizing on their styles and using flexibility when working with other styles. In addition, each Participant Guide provides a personal action-planning worksheet so that individuals can apply what they’ve learned to the workplace.

    Uses for What’s My Time Style?

    What’s My Time Style? is ideal for training anyone who wants to learn more about his or her time management style. It makes an effective component in various training programs for a variety of topics, including:

    Facilitating Leading Meetings Team/Project Management

    Facilitator Guide includes:
    Administrative guidelines
    Background information
    Sample training design
    Blank training outline
    Optional activities
    Sample copy of re-formatted Participant Guide
    CD-ROM containing Microsoft® PowerPoint® presentation and reproducible masters (Certificate of Achievement, Training Evaluation and overhead transparency masters)
    Convenient binder format

    Participant Guide includes:
    21-item assessment
    Instructions
    Pressure-sensitive Response Form
    Interpretive information
    Charts depicting style strengths and trouble spots
    Action planning worksheet

    Package #21 - Purchase Package for only $199.95

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    IT'S ALWAYS TIME FOR TRAINING - BONUS CD

    Keys to Personal Effectiveness - This CD-ROM program outlines proven strategies to help you get more done in less time and more have fun in the process.

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     Complete Training for the Complete Receptionist

    Written for both the manager and receptionist, this program covers all the important aspects of what a great receptionist can do for a company. The program covers proper telephone procedures, the most vital information for messages, organizing and running the reception area, screening calls, appropriate appearance, and more.

    One videocassette. 25 minutes.

     Complete Training for the Complete Receptionist

    This video production has an online preview. Visit our online preview page to view a sample of this program and other training videos. Click Here!

    Super Deal Package #2 - Purchase $149.95

    GRAB BAG BUSINESS Training BOOK - Fantastic Bargains - A Surprise for Everyone!

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    IT'S ALWAYS TIME FOR TRAINING - BONUS CD

    Building a Healthy Attitude - This program shows you how to develop a healthy attitude to face both the business and outside world.

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     First Call Closing

    Think of all the time that's used up when you call on a sales prospect a second, a third, a fourth time . . . until that sale is made. Wouldn't you be more effective -- with more time to contact more prospects -- if you could make that sale on the first call? Hal Slater shows everyone how it's possible to close your sales the very first time you talk to your new customer.

    This is video was video taped with a live audience, where nonverbal and Neuro-linguistic techniques were illustrated in a practical way to advance the sale, not just to advance the viewers thinking. This video connects with the viewer and produces results.

    Here is what you'll find on the video by section:

  • Introduction - Focuses the viewer on what they want to achieve
  • First Call Closing - Defines" first call closing" vs. "one call closing"
  • How People Buy - Describes how people rationalize after they decide
  • First Call Closing for Happier Customers - Show how to prevent buyers' "ghosts of doubt"
  • The Enemy File Cabinet - Things that keep people from acting today
  • Why People Buy on the First Call - Create "reasons to" buy without "reasons not to"
  • The Steps of the Sale - How to structure your sales presentation
  • Neurorapport Skills - To establish rapport at the subliminal level
  • Reading People - Sense their objections before they begin to build
  • Physiology of the Senses - How the mind and body are connected
  • Full Body Nod - Read the buyers' inner strategy
  • Extra Sales Perception - Neutralize objections before they occur
  • Building Emotion - To give them a good reason to buy today
  • Shower of Neurotransmitters - Help the buyer to accept and assimilate new ideas
  • Powerful Benefi Statements - Selling directly to the emotional mind
  • Tapping the Emotions - Using associations to enhance a product's esteem
  • Assumptive Closing Sequence - Obtain a commitment without buying resistance
  • Fire Closes - To stimulate emotion when there is "no reason to"
  • Smoke Closes = To discover and identify "reasons not to"
  • The Right Presentation - How to build the perfect presentation for you
  • Where to Improve - To diagnose your specific learning needs
  • Make the Decision - Learn from your current pattern when to close

    This video can make a difference in your sales figures -- daily!

    Super Deal Package #3 - Purchase $199.95

    Making Everyone In Your Company a Salesperson - Video

    Length: 15 minutes

    Effective sales skills are useful to everyone. Every day, every person in your company has the opportunity to sell your company . . . your products . . . and your services. This video contains easy-to-follow steps in fundamental sales techniques to assist each and every company employee so they may gain essential sales skills to improve your bottom line.

    This video production has an online preview. Visit our online preview page to view a sample of this program and other training videos. Click Here!

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    IT'S ALWAYS TIME FOR TRAINING - BONUS CD

    Abolish Shyness - This program offers powerful yet simple to apply techniques for abolishing shyness and improving your life.

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  •  Hiring and Firing: Things You Need to Know

    In today's employment and regulatory environment many companies find both hiring and firing even more difficult and demanding. Companies must be sure that they do not discriminate in either hiring or firing. Even the appearance of unfairness can bring claims and litigation.

    Contrary to what some business people think, virtually all employment is "at will". Companies can hire and fire as they wish, as long as it is not discriminatory. Employees can accept jobs and quit "at will". The problems often arise in the process used to hire and fire.

    From the beginning we should all understand that discrimination on the basis of race, religion, age or gender is not only illegal, it is simply not right. This program is designed to help you understand the laws better and show company management and supervisors how to comply with Equal Employment Opportunity (EEOC) laws.

    This video production has an online preview. Visit our online preview page to view a sample of this program and other training videos. Click Here!

    We will help you identify those areas of legitimate business job requirements and demonstrate how to properly establish those requirements and discuss them during the interviewing process.

    One videocassette.

     Hiring and Firing: Things You Need to Know

    Super Deal Package #4 - Purchase $199.95

    Employment Law - CD-ROM
    Whether you are an employer or an employee, you have rights in the workplace. Employment Law is a handy reference for anyone with questions about hiring, firing, wages and benefits, privacy, discrimination, workers' compensation, unions, unemployment, and hundreds of other important issues. In simple language, you have at your fingertips the important legal points every employer and employee must know.

    About the Author: Valerie Hope Goldstein, J.D. is an attorney and the author of several legal guides for consumers. She lives in Boston, Massachusetts.

    A partial listing of subjects covered:

    • Recruiting and hiring
    • What is legal?
    • The interview and application process
    • Wages
    • Required posters
    • Benefits
    • Social Security and Medicare taxes
    • Health insurance
    • Health insurance continuation laws by state
    • Privacy in the workplace
    • Honesty and drug tests
    • Discrimination in the workplace
    • Sexual harassment
    • Injuries and workers' compensation
    • Labor unions
    • Leaving the job
    • Wrongful discharge
    • Unemployment

    List of Forms Included:

    • Accident Report
    • Agreement with Sales Representative
    • Authorization to Release Information
    • Consent for Drug/Alcohol Screen Testing
    • Employee Agreement and Handbook Acknowledgment
    • Employee Exit Interview
    • Employment Application
    • Grievance Form
    • Independent Contractor's Agreement
    • Job Applicant Rating
    • Job Description
    • New Employee Orientation Checklist
    • Notice of Available Position
    • Notice of Dismissal
    • Request to Inspect Personnel File
    • Sexual Harassment Complaint Form
    • Sexual Harassment Questionnaire
    • Standard Evaluation
    • Test Notice - Polygrap

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    IT'S ALWAYS TIME FOR TRAINING - BONUS CD

    Hiring For a Perfect Fit - This program shows you how to find the right person for the right job.

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    How To Conduct Workplace Investigations

    Video/Book/Article - Purchase $279.99.00 (Item#PDDC-ELCONWORK)


    Employment litigation is on the rise. Between 1994 and 1998 employment litigation in federal courts alone rose 49%. Jury verdicts can cost employers of all sizes tens of thousands if not millions of dollars, especially if an investigation is not conducted properly.

    A timely and effective workplace investigation can keep an employer out of bankruptcy by preserving litigation defenses and stopping economic loss. Maybe an employee has reported sexual harassment. Maybe a worker was injured on the job. Whatever the initiating circumstance, this video is designed to help employers conduct a thorough and timely determination of facts. The emphasis is on fact-finding, not fault-finding.

    Key Benefits: This video will help you to

  • Conduct a workplace investigation correctly to preserve litigation defenses
  • Produce more reliable information and obtain more accurate facts
  • Investigate workplace incidents with confidence

    Length: 20 minutes

    This video production has an online preview. Visit our online preview page to view a sample of this program and other training videos. Click Here!

    Item #PDDC-ELCONWORK; 20 minutes; purchase in either DVD or VHS format. Forms and outline available in MS Word™ format.

    Workplace Investigations Book
    If you own a business or manage employees, you need Workplace Investigations, the step-by-step guide to investigating – and resolving – common workplace issues.

    Workplace Investigations is both a legal and practical book, packed with tips and strategies that will help you sort out your workplace problems, quickly and legally.

    This book offers a step-by-step plan that you can use to resolve all kinds of workplace complaints, including:

  • harassment
  • discrimination
  • workplace violence
  • employee theft

    Workplace Investigations explains how to conduct an investigation that will stand up in court, helping you decide whether to investigate, do interviews, gather evidence, write an investigation report and make disciplinary decisions. It also provides checklists, sample policies and legal resources for all 50 states.

    Table of Contents:
    PART ONE: Investigation Basics
    1. Workplace Investigations: An Overview
    2. Getting Started
    3. Gathering Information
    4. Make and Document Your Decision

    PART TWO: Investigating Common Workplace Problems
    5. Investigating Discrimination
    6. Investigating Harassment
    7. Investigating Workplace Theft
    8. Investigating Threats and Violence
    Appendix A. Workplace Policies
    Appendix B. Forms and Checklists
    Appendix C. Resources
    Index

    Cultural Differences in Workplace Investigations - Article

    The purchase price for the package is $279.99.00 and includes the VHS or DVD video, plus the book and the article.

    Quantity:      


    Brian Tracy's 21 Secrets To Success - 8 CD Set

    Brian Tracy's 21 Secrets To SuccessDynamic. Inspiring. Authoritative. Brian Tracy has been celebrated by over 2 million people in 23 countries. One of America's premier speakers on the subject of human potential and personal achievement, Tracy is the author of almost two dozen business-related bestsellers. Now, he shares his field-tested techniques in Brian Tracy's 21 Secrets To Success, a full-length 8 compact disc audio compilation of his most popular motivational works.

    Whether you're a novice entrepreneur looking for capitalization to quickly build sales and cash flow, or a seasoned manager hoping to hire, nurture, and retain the most valuable personnel, you'll find these recordings to be the provocative way to organize your time, prioritize your key tasks, and realize your full potential.

    You can hear samples and clips from the following programs on Human Resources Radio. Tune in to Listen and Learn, twenty-four hours a day.

    Featuring 8 Full Courses:

  • 21 Great Ways to Manage Your Time and Double Your Productivity
  • 21 Great Ways to Hire and Keep the Best People Listen to samples of these productions on Human Resources Radio.
  • 21 Great Ways to Start and Build Your own Successful Business
  • 21 Success Secrets of Self Made Millionaires
  • 21 Great Ways to Build a High Profit Business
  • 21 Great Ways to Become an Outstanding Manager
  • 21 Absolutely Unbreakable Laws of Money
  • 21 Great Ways to Become a Sales Superstar

    Item: PDDC-TOPICBRIAN21
    Format: CD
    List Price: $59.95

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    Fearless Public Speaking with Steve Pool - 6 CD Set

    Fearless Public Speaking with Steve PoolEven very important people are afraid of public speaking.*

    True or False? Effective public speaking requires rigorous practice in front of a mirror, a speech with lots of jokes, and telling yourself to relax. As Fearless Public Speaking with Steve Pool makes clear, the answers are: False!, False!, and Completely Untrue! Let Steve Pool, seven-time Emmy Award-winning broadcaster, internationally syndicated TV series host, and speaking coach to Fortune 500 companies, debunk these, and other, common misperceptions about facing an audience.

    With his quarter-century of experience, including over 70 appearances on ABC's Good Morning America, Steve provides straight talk for stress-free communication. Your confidence and speaking ability will increase:

    You can hear samples and clips from the following programs on Human Resources Radio. Tune in to Listen and Learn, twenty-four hours a day.

  • Specific Ways to Overcome Fear
  • How to Avoid Common Speaking Traps Listen to samples of these productions on Human Resources Radio.
  • Tips & Tricks of the Pros
  • Persuasion as Art & Science
  • Tested Techniques for Research & Organization
  • Effective Audio/Visual Use (Including PowerPoint®)
  • How to Speak to the Media

    Six Audio Lessons:

  • Getting Started
  • Preparing to Speak
  • Overcoming Fear
  • Peak Performance
  • Special Situations
  • Lessons from the Great Speakers

    *Including Franklin D. Roosevelt, John F. Kennedy, and more.

    Item: PDDC-TOPICPOOL
    Format: CD
    List Price: $59.95

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    Leadership - 14 CD Set & Bonus DVD

    LeadershipIt’s a multi-session leadership retreat in a box! And with Leadership on 14 audio compact discs, you’ll have unlimited access to the world’s top success coaches any time you want. From motivation and meetings to memory enhancement, the Leadership audio suite offers hours of inspiration and practical steps to power-up your influence in all areas of the workplace and beyond.

    You can hear samples and clips from the following programs on Human Resources Radio. Tune in to Listen and Learn, twenty-four hours a day.

    13 Dynamic Speakers - 14 Audio Discs - 1 Bonus DVD

  • Chris Widener - Secrets of Influence: Becoming a Person Others Want to Follow
  • Chris Widener - Right Now! Leadership Listen to samples of these productions on Human Resources Radio.
  • Connie Podesta - How to be the Person Companies Fight to Keep
  • Brian Tracy - Leadership: The Critical Difference
  • Ron White - Easy Steps to Better Memory
  • Brad Worthley - Outstanding Leadership in a Service Culture
  • Zig Ziglar - The Foundation of Successful Change
  • Mark Sanborn - Developing Leaders in Business & Life
  • Larry Wilson - Play to Win the Game Called Leadership's Greatest Challenge
  • Roxanne Emmerich - Thank God It's Monday: How to Build a Motivating Workplace
  • Jim Rohn - Leadership: Touching Other's Lives
  • Danny Cox - Leadership When the Heat's On
  • Laura Stack - Looking at Time Through the Lens of Leadership
  • Dr. Sheila Murray Bethel - Leading Under Pressure & Making a Difference

  • Zig Ziglar - The Character of Leadership - BONUS DVD

    Item: PDDC-TOPICLEAD
    Format: CD/DVD
    List Price: $59.95

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    Live Your Best - 14 CD Set & Bonus DVD

    Live Your Best

    It’s a multi-session retreat in a box! And with Live Your Best on 14 audio compact discs, you’ll have unlimited access to the world’s top success coaches any time you want. From wealth-building to weight loss; time management to transforming the workplace, the Live Your Best audio suite offers hours of inspiration and practical steps to power-up your influence in all areas of the work environment and the home.

    You can hear samples and clips from the following programs on Human Resources Radio. Tune in to Listen and Learn, twenty-four hours a day.

    14 Dynamic Speakers - 14 Audio Discs - 1 Bonus DVD

  • Chris Widener - The Best Test: Characteristics of Success
  • Connie Podesta - The Journey Listen to samples of these productions on Human Resources Radio.
  • Dr. Sheila Murray Bethel - Leading Under Pressure & Making a Difference
  • Laura Stack - Leave the Office Earlier
  • Zig Ziglar - Building a Healthy Self-Image
  • Marjorie Brody - Market Your MAGIC
  • Loral Langemeier - Conciously Designing & Achieving Your Financial Freedom & Abundant Life
  • Dianna Booher - Get a Life: How to Find Time for the Really Important Things
  • Donna Krech - The 7 Secrets to Losing Weight & Keeping It Off
  • Roxanne Emmerich - Permission to Be Exgtraordinary: The Secret Strategies of Women Who Have It All
  • Glenna Salsbury - A Passion for People: You Can Live the Life Your Long For
  • Elizabeth Jeffries - Connecting: High-powered Strategies for Successful Communications
  • Naomi Rhode - Be More: Becoming All You Were Meant to Be
  • Marilyn Sherman - Whose Comfort Zone Are You IN?

  • Zig Ziglar - The Character of Successful Women - BONUS DVD

    Item: PDDC-TOPICLIVE
    Format: CD/DVD
    List Price: $59.95

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    Real Estate Investor's College - 13 CD Set & Bonus DVD

    Real Estate Investor's College


    The Deal of the Decade comes along every week. Are you free Monday?

    Let property investment guru Dolf de Roos demonstrate insider techniques and field-tested strategies designed to maximize property value for all levels of real estate investors, as he shows just how frequently unique opportunities present themselves to those in the know.


    13 Audio Discs - 1 Bonus DVD
    PROPERTY INVESTOR'S SCHOOL

  • Spotting property with a below-value "twist"
  • Property analysis for a personal fit
  • Staking your territory & where to search
  • Choosing a realtor
  • Lender approval for purchase price plus
  • No-fail mortage application
  • Purchase & Sale clauses that work for you!
  • Offers with seller appeal
  • The Offer: yield a bit, or stand your ground?
  • Settlement & possession structure
  • Proposals for finance
  • Managing for a profit
  • Ensuring that tradespeople do your jobs first
  • Commercial vs. residential property
  • Cutting non-performing tenants loose REAL ESTATE RICHES: HOW TO BECOME RICH USING YOUR BANKER'S MONEY
  • 3 compact discs

  • Dolf De Roos - Discussions with Dolf - BONUS DVD

    Item: PDDC-TOPICRE
    Format: CD/DVD
    List Price: $59.95

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    Sales Success - 14 CD Set & Bonus DVD

    Sales Success



    It’s a multi-session motivational retreat in a box! And with Sales Success on 14 audio compact discs, you’ll have unlimited access to the world’s top sales motivators any time you want.

    From networking to negotiations, the Sales Success audio suite offers hours of inspiration and practical steps to power-up your influence while building and solidifying your client base.


    14 Dynamic Speakers - 14 Audio Discs - 1 Bonus DVD

  • Zig Ziglar - Selling: The Proud Profession
  • Tom Hopkins - Highlights of the Perfect Sales Process
  • Denis Waitley - Acres of Diamonds
  • Chris Widener - Secrets of Influence
  • Ron White - Improve Your Memory, Double Your Sales
  • Jim Rohn - The 5 Keys to Understanding Your Marketplace
  • Laura Stack - Time Management Secrets of Successful Salespeople
  • Dianna Booher - Planning Powerful Presentations that Persuade Buyers to Close
  • Bob Burg - How to Cultivate a Network of Endless Referrals
  • Don Hutson - High-performance Selling
  • George Walther - Never Make Another Cold Call!
  • Patricia Fripp - Inside Secrets of Superstar Sales Presentations
  • Albert Mensah - Secrets of Effective Goal Setting
  • Dr. David Palmer - Mastering Price Negotiations for Sales Professfionals

  • Dr. Tony Alessandra - The Platinum Rule: Powerful People Skills for Building Relationship - BONUS DVD

    Item: PDDC-TOPICSALES
    Format: CD/DVD
    List Price: $59.95

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    Complete Small Business and Human Resources Training Video Packages for Under $200, Business training, business training videos, employee training, Employee Training Videos, business videos, sales training, customer service, time management videos, sales training, small business training, attitude cultural diversity new supervisor cold call self development self improvement change communications training