Complete
Business and Human Resources Training Packages
for Under $200
FYI: Sometimes on these videos the styles and fashions may appear out of date, but the information is still correct. Also, because these products often come from different producers there is sometimes a delay in shipment as we gather the materials for your order. We ship when we have your entire order ready for shipment.
Besides our "Complete Business and Human Resources Training Packages for Under $200," we're not only offering great prices, but for each learning package you purchase, we are including a FREE CD-ROM or VIDEO to help with your training. Each package is no more than $199.95 - a great training value! (Okay, there might be one or two that are over $200, but they are quite a bargain!) Many quality training videos can run as much as $995 for the video alone. These packages were developed and are supplied by one of the training industry's largest training product supplier, Ideas and Training. If you don't see what you need here, visit Ideas and Training for hundreds of training products in dozens of business and self-improvement categories.
In addition to our great video training packages, we now have six fantastic audio packages. Each one is priced at only $59.95 and contains as many as 14 compact discs. Four of the packages even contain a bonus DVD!
To order any of these packages simply use the PayPal shopping cart. If you do not have PayPal AND do not want to set up a PayPal account, OR you do not see PayPal shopping cart information, you may call us with your credit card information at 1-253-759-6639. We will happily take your order over the phone. Or click on the Credit Card Banner and complete your order over the internet.
Discussion Activity - Purchase $39.95 (Item#PDDC-TTCMM)
Use the Murder Mystery to:
Everyone has something to contribute to a discussion. By sharing information using the 27 clue cards you can solve the Murder Mystery: identify the victim, the murder weapon, the time and place of the murder, the murderer and the motive.
This activity can enhance classes like:
Purchase $39.95
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Winning Telephone Tips A video learning package from Ideas and Training
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Have you ever called a company and had to ask the operator to repeat the name of the company one, two or even three times because the person answering the phone did not say it clearly or said it so fast you had no chance of understanding? Have you ever been asked if you wanted to be placed on hold and before you could say, "NO" there you were, on hold? Does voice mail make you long for a human voice?
It doesn't have to be this way, especially at your company or organization. The new Winning Telephone Tips 30-minute training program tells you how to solve these problems and many, many more. Complete with video, audiocassette and book, the 30 action tips in this program can be put to use immediately. This program is for everyone in your organization from the mail room to the office of the president.
Learn why it's important to place your own telephone calls, how to avoid unnecessary call screening, and how to make your voice mail more efficient. You'll also learn innovative ways to prevent callers from wandering off the topic, and who calls back if your're disconnected; how to properly answer the telephone, and why it's important to say, "thank-you for calling" when the conversation is completed. These are just some of the 30 topics covered in this fast-paced video. A must for any organization!
This video package includes an integrated video, audio tape, and workbook.
PLUS
EFFECTIVE TELEPHONE SELLING AND CLOSING - Video
Every year the cost of time and travel increases. Its cuts into both productivity and profit margins. That's why more and more companies and salespeople are turning to the telephone as an effective, efficient and cost-saving alternative to traditional "across the desk" selling.
When you consider that a typical sales call can easily take up to two hours total time and cost over $200.00, the telephone becomes very attractive to both the new and experienced salesperson. And while many of the fundamental objectives and motivations found in the traditional face-to-face selling process remain the same, many new and different techniques must be used to effectively sell over the phone.
As a salesperson, the challenge in phone selling is even greater. You have fewer tools available to you to make a good first impression, and it is easier for a prospect to hang-up than"usher" you out. But when you consider that you can make a dozen telephone calls in the time it takes to make one in-person call, the rewards for effective telephone selling are immense. When you consider the work it takes to make one in-person call, the return on your effort becomes even greater. "Effective Telephone Selling and Closing " will give you and your company the tools and training needed to make the telephone the most profitable weapon in your sales arsenal.
Package #1 - Purchase the entire package for only $249.95 including Winning Telephone Tips (video, audio tape, and book, the Effective Telephone Selling video and the CD Abolish Shyness.
IT'S ALWAYS TIME FOR TRAINING - BONUS CD Abolish Shyness - This program offers powerful yet simple to apply techniques for abolishing shyness and improving your life.
BUY THE VIDEO AND RECEIVE THIS CD FOR FREE!
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Tell your friends and associates about our Complete Business and Human Resources Training Packages for Under $200.
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The Power of Attitude A video learning package from Ideas and Training
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"Positive attitude. Positive attitude. Positive attitude."...A worn-out anthem? Or is there really power behind a positive attitude? The Power of Attitude, "It Does Make a Difference" shows that there is, and most of what makes us positive is attributed to our own self-image. This video unfolds five steps for developing and projecting a positive attitude in the workplace, and beyond. You'll see how to determine the attitude types of co-workers, how to deal with them and how to keep the hard work of maintaining your own positive attitude in perspective. This also offers general strategies for defusing difficult attitudes before they cause injury to the big and little things we do all day long.
This package includes an integrated video, audio tape, and workbook.
Package #2 - Purchase $149.95
THIS PACKAGE ALSO INCLUDES A GRAB BAG BUSINESS TRAINING BOOK Fantastic Bargain$ - OFF OUR SHELVES - A Surprise for Everyone!
Building a Healthy Attitude - BONUS CD Building a Healthy Attitude - This program shows you how to develop a healthy attitude to face both the business and outside world. BUY THE VIDEO AND RECEIVE THIS CD FOR FREE!
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Succeed By Coaching: Coaching Skills for Supervisors A video learning package from Ideas and Training
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With this practical guide of do-it-now information you’ll discover the essentials of coaching, including how to do it, when to do it, and why it is necessary in today’s business world.
You’ll learn:
Succeed by Coaching comes complete with a video, audiocassette and copy of the book “Coaching Skills” by Robert W. Lucas, which is part of the Business Skills Express Series Published by the McGraw-Hill Companies.
How to Get Extrordinary Performance from Ordinary People - Training Article Package #3 - Purchase for only $189.95
THIS PACKAGE ALSO INCLUDES A GRAB BAG BUSINESS TRAINING BOOK Fantastic Bargain$ - OFF OUR SHELVES - A Surprise for Everyone!
IT'S ALWAYS TIME FOR TRAINING - BONUS CD Hiring for the Perfect Fit - This program shows you how to hire the best people for your organization. BUY THE VIDEO AND RECEIVE THIS CD FOR FREE!
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Tell your friends and associates about our Complete Business and Human Resources Training Packages for Under $200.
In today's fast-paced, high intensity work place conflict plays a major part in our everyday activities. From small disagreements to outright verbal battles conflict is a normal part of most everyone's daily lives. Managing Conflict at Work, The Art of Communication looks at conflict as a normal part of life and shows how to turn it into a positive experience-yes, a positive experience. The result will be a new atmosphere at your job, a feeling that problems are in fact solvable, and provide opportunities for everyone involved to grown and improve.
This package includes an integrated video, audio tape, and workbook.
Mastering Conflict - Training Article Too many people associate conflict with raised voices and slamming doors. That's because they don't know how to manage their disagreements. This article can teach anyone how to approach, manage, and resolve even the most sensitive organizational conflict. Package #4 - Purchase for only $199.95
IT'S ALWAYS TIME FOR TRAINING - BONUS VHS Video Ways to Settle Disputes - This program give you examples of what to do when faced with conflict. This video is a classic training film from the 1950s. It is very easy to understand. It plays kind of like Leave It to Beaver Learns Conflict Resolution. BUY THE PACKAGE AND RECEIVE THIS VIDEO FOR FREE!
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Tell your friends and associates about our Complete Business and Human Resources Training Packages for Under $200.
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The Power of Customer Service: It Comes From Within A video learning package from Ideas and Training
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This video comes with an audiocassette and a book and provides the basics needed in any organization to help improve customer service. It is not a lot of theory. In fact, it is just the opposite; a video training program that's loaded with do-it-now skills that can be put to work immediately. The book contains exercises that may be completed while watching the video. The audiocassette provides yet another way to reinforce the material on the video while in your car or while exercising.
Customer service comes from the inside of an individual. It comes from the desire to provide good service to everyone - whether they are a customer, co-worker, friend or relation.
Using the "three C's" of good customer service - Concern, Communication, and Competence, leading customer service expert Dr. Paul Timm brings to life the skills needed to enrich any customer service relationship.
To survive in the competitive market place of the nineties we must treat customers like they are members of our family. A positive customer relationship is the key at any level of any organization.," says Dr. Timm.
MAKING THE UNHAPPY CUSTOMER LOVE YOU - Video No matter how efficiently or carefully run, every business in America is going to experience the irate, unhappy customer. Every customer knows that at one time or another problems are going to arise, sometimes the problems aren't even your fault. That is not what loses future sales. It's how the problems are handled. Dealing skillfully and properly with an unhappy, angry customer can actually strengthen the future bond with that customer. Each unhappy customer should not only be viewed as a challenge, but an opportunity for future business. Why are unhappy customers so important? Studies show that 80% of lost customers are due to poor people skills, rather than the product of service itself. 9 out of 10 unhappy customers return when their complaint is handled satisfactory. The unhappy customer has a strong emotional connection to your company, and is much more likely to talk with friends and associates. An unhappy customer will tell 6 to 9 people of their experience. The methods and techniques provided in this video work in virtually all situations, regardless of the product or service and irrespective of that position of the unhappy customer and the salesperson or customer service representative. Package #5 - Purchase the entire package for $249.95 including The Power of Customer Service (video, audio tape, and book), the video Making Unhappy Customers Love You, and the CD-ROM Building a Healthy Attitude
Building a Healthy Attitude - BONUS CD Building a Healthy Attitude - This program shows you how to develop a healthy attitude to face both the business and outside world. BUY THE VIDEO PACKAGE AND RECEIVE THIS CD FOR FREE!
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We have said it before and we will say it again: like it or not, customer service is the competitive battleground of the 1990's. Buying decisions in many cases will be made not only on the quality of the product but on the quality of the customer service.
So, regardless of your job title, position in an organization, or experience, your number one task will always be to attract, satisfy and preserve customers. Terrific customer service is the ultimate goal!
50 Ways To Keep Your Customers with Dr. Paul Timm provides those hands-on, do-it-now techniques and skills that will keep customers happy and ensure that they keep coming back.
"50 Ways To Keep Your Customers is an outstanding value. In a market where prices seem to be escalating, it is an old-fashioned good investment: versatile, comprehensive content delivered in an interesting fashion for an excellent price."
Training Media Review, Venture Publishing, Boston, MA.
Rated by Training Media Review, as one of "the best videos," this program provides the common sense information to help anyone improve their customer service.
We have all suffered from poor customer service and it's not pleasant. And it does not have to be that way. By using the techniques and skills found in 50 Ways To Keep Your Customers something can be done and it can be done now. Numbered one to fifty, each skill in this 60-minute video can be put to use immediately. They are practical, workable techniques that take the mystery out of how to give exceptional customer service.
Give it a try. It can only help!
This package includes an integrated video, audio tape, and workbook.
Package #6 - Purchase $189.95
THIS PACKAGE ALSO INCLUDES A GRAB BAG BUSINESS TRAINING BOOK Fantastic Bargain$ - OFF OUR SHELVES - A Surprise for Everyone!
IT'S ALWAYS TIME FOR TRAINING - BONUS CD How to Wow Your Customers To Keep Them For Life - 47 Business Success stories with tips and suggestions on customer service relationships. BUY THE VIDEO AND RECEIVE THIS CD FOR FREE!
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Communication Skills That Build Winning Relationships A video learning package from Ideas and Training
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One of the biggest mistakes we make each day at work and in our homes is to underestimate the power of communication. We simply take for granted that communication really is a tool, and that it can help "make or break" us. This training program shows us how our daily communication skills can dramatically propel us to new levels of success. You'll get an inside-out look at the two basic categories of communication: Internal - the voice within, and Interpersonal - listening and dealing with others. Each category is explored in detail to help advance your understanding of how to create effective communication.
You’ll Learn To:
This package contains: integrated training video, Audio CD, and Book
THIS PACKAGE ALSO INCLUDES A GRAB BAG BUSINESS TRAINING BOOK Fantastic Bargain$ - OFF OUR SHELVES - A Surprise for Everyone! Package #7 - Purchase for only $219.95
IT'S ALWAYS TIME FOR TRAINING - BONUS VIDEO Everyday Courtesy - Although produced over fifty years ago, this program shows that courtesy is never out of style. By watching this training film you can learn about common courtesy in connection with invitations, telephone conversations, introductions and entertaining guests. The basic storyline is that Room 10 at the Sunnyside School is having a special open house to show off their project on Courtesy. The main theme of this training program is that courtesy is simply "showing respect." Many thoughtful suggestions are made. This is a great training video for children as well as adults. It covers the basics in a kindly way. Very nice. BUY THE PACKAGE AND RECEIVE THIS VIDEO FOR FREE!
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Cultivate your critiquing skills and make feedback a winning part of your business strategy!
No feedback is good feedback. Wrong! In fact, absolutely no feedback is the worst kind of feedback of all. Even harsh feedback helps to measure progress and improvements. And good business depends on it! However balancing critical feedback with the right amount of praise is what most people in the workplace need to work on. In this continuous communication improvement training program, you’ll see how to exercise the four elements (giving feedback, soliciting feedback, receiving feedback and self-evaluation) that make the feedback process useful.
This package contains: integrated training video, Audio CD, and Book
THIS PACKAGE ALSO INCLUDES A GRAB BAG BUSINESS TRAINING BOOK Fantastic Bargain$ - OFF OUR SHELVES - A Surprise for Everyone! Package #8 - Purchase for only $189.95
IT'S ALWAYS TIME FOR TRAINING - BONUS CD Abolish Shyness - This program offers powerful yet simple to apply techniques for abolishing shyness and improving your life. BUY THE VIDEO AND RECEIVE THIS CD FOR FREE!
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How to Deal With Cultural Diveristy in the Workplace A video learning package from Ideas and Training
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We no longer live and work in an insular market-place. We are now part of a worldwide economy with competition coming from nearly every continent. For this reason we need every bit of diversity that will make us more creative and open to change. Cultural diversity brings fresh ideas and differing insights to each and every company.
In this video training program the viewer will learn how to:
This integrated training program comes complete with a video, audiocassette and copy of the book “Cultural Diversity in the Work Place” by Sally J. Walton, which is part of the Business Skills Express Series Published by The McGraw-Hill Companies.
Package #9 - Purchase $199.95
THIS PACKAGE ALSO INCLUDES THE BOOK LURE AND LOATHING Fantastic Bargain - OFF OUR SHELVES - Essays on Race, Identity, and the Ambivalence of Assimilation!
IT'S ALWAYS TIME FOR TRAINING - BONUS CD The Souls of Black Folk by W.E.B. Du Bois - "Herein lie buried many things which if read with patience may show the strange meaning of being black here in the dawning of the Twentieth Century. This meaning is not without interest to you, Gentle Reader; for the problem of the Twentieth Century is the problem of the color-line." -- W.E.B. Du Bois BUY THE VIDEO AND RECEIVE THIS CD FOR FREE!
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Tell your friends and associates about our Complete Business and Human Resources Training Packages for Under $200.
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Empowering Employees A video learning package from Ideas and Training
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To help your company grow and thrive in today’s competitive marketplace your employees need to play a major role in its success. They must make decisions that will enhance the productivity of your organization, and they must take ownership of both successes and problems. Discover how to make this happen with the new video training program Empowering Employees.
You’ll learn:
The “Empowering Employees” integrated video training program comes complete with a video, audiocassette and copy of the book “Empowering Employees” by L. Kristi Long, which is part of the Business Skills Express Series published by The McGraw-Hill companies.
Package #10 - Purchase $159.95
THIS PACKAGE ALSO INCLUDES A GRAB BAG BUSINESS TRAINING BOOK Fantastic Bargain$ - OFF OUR SHELVES - A Surprise for Everyone!
IT'S ALWAYS TIME FOR TRAINING - BONUS CD Yes, You Can - Affirmation Course - This 7-part program is for personal growth, self-improvement, and self-help. Most people will not succeed if they don't believe in themselves first. BUY THE VIDEO AND RECEIVE THIS CD FOR FREE!
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Join communication experts Jeffrey B. Arthur and Kathleen Murphy as they teach both men and women how to improve their public image. Learn to create a personal style with color, clothing, make up, grooming and vitality, how to inspire confidence and trust with body language, the value of solid verbal and written communication skills and ways to improve telephone listening and video/conferencing skills. Package #11 - Purchase $139.95
THIS PACKAGE ALSO INCLUDES A GRAB BAG BUSINESS TRAINING BOOK Fantastic Bargain$ - OFF OUR SHELVES - A Surprise for Everyone!
IT'S ALWAYS TIME FOR TRAINING - BONUS CD Tips and Tricks for a Polished Appearance - Why look "so-so" when looking good is just as easy? Includes definitions of dressy casual and more. BUY THE VIDEO AND RECEIVE THIS CD FOR FREE!
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How to Set And Really Achieve Your Goals A video learning package from Ideas and Training
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Nearly all companies and individuals say goals are important. Whether they are sales goals, production goals, personal finance goals, or weight loss goals they are deemed important. Yet many times we set our goals without much real thought. "Our new sales goal is to increase last year's sales by 10%." Why? Maybe it should be 20%. But without any real thought no one is really sure.
In this new video training program you'll learn:
"Decide upon your goals and then set your mind, body and world into motion. As a worthwhile being, you deserve success. Demand it. Require it. Insist upon it," says Blackman.
Divided into segments, this video is perfect for group training or may be used for individual instruction.
This integrated how-to training program comes with a video, audiocassette and goals-setting booklet. It is a must for any individual and organization.
Package #12 - Purchase $169.95
THIS PACKAGE ALSO INCLUDES A GRAB BAG BUSINESS TRAINING BOOK Fantastic Bargain$ - OFF OUR SHELVES - A Surprise for Everyone!
IT'S ALWAYS TIME FOR TRAINING - GOAL SETTING FORMS CD-ROM Project Planning and Goal Setting Guide - This CD offers easy to follow suggestions to help plan, budget, and implement your goals. BUY THE VIDEO AND RECEIVE THIS CD FOR FREE!
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How to Make Winning Presentations A video learning package from Ideas and Training
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By using this program you'll learn the two basic key ideas on which to build presentations; how to overcome presentation jitters; why, how and when to adjust to the audience when giving a presentation; how to look and act composed; how to deliver what audiences expect; how to use action endings to tell listeners what to remember; how to be idea-conscious, not self-conscious; and much more!
Lee Iacocca, former Chairman of Chrysler, once said, "The most important thing I learned in school was how to communicate." And you too can learn to communicate even better with this new video training program!
This program comes with an integrated video, audiocassette and book.
Big Book of Presentation Games - Book Authors Newstrom and Scannell take the kinds of activities made popular in their renowned "Games Trainers Play" series and adapt them for today's pressured business speakers, providing brief, participative activities that can help them wake up, win over, win back, and pump up audiences of all kinds. Each game is fast, fun, creative, and easy-to-read, and easy-to-lead, and costs little or nothing. Categories include: Session-openers, Icebreakers, Climate-setting games, Practical jokes and tricks, Audience brainteasers, Motivation activities, Closing activities. Package #13 - Purchase for only $189.95
IT'S ALWAYS TIME FOR TRAINING - BONUS VIDEO Stage Fright: How to Overcome It - This classic training video shows how to overcome stage fright by being prepared. BUY THE PACKAGE AND RECEIVE THIS VIDEO FOR FREE!
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Prevent Sexual Harassment in the Work Place
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What is sexual harassment? What can and should be done when it occurs? Find out with this award-winning program that includes a 30-minute video, 30-minute audiotape, and the workbook "Stopping Sexual Harassment Before It Starts: A Business & Legal Perspective". Every aspect of sexual harassment is explored and clarified so managers and employees understand what constitutes inappropriate behavior - and what needs to be done to protect against it. This complete program is packed with valuable information, including, a detailed look includes at sexual harassment's legal ramifications. A perfect educational and preventive tool, Prevent Sexual Harassment in the Work Place is a resource no organization can afford to do without.
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Package #14 - Purchase $199.95
Avoiding Sexual Harassment Lawsuits - CD-ROM
Sexual harassment is a growing legal problem that must be resolved as more men and woman share the workplace. Employers must now post and enforce guidelines for appropriate workplace behavior.
Avoid or resolve sexual harassment problems and lawsuits in the workplace. This essential software defines sexual harassment, offers legally recognized behavioral guidelines and provides a model sexual harassment policy.
Special Sexual Harassment Forms CD-ROM
Special Forms CD-ROM Includes:
IT'S ALWAYS TIME FOR TRAINING - BONUS CD
Stop Domestic Violence: How to Survive Domestic Violence - Protect your employees as home, Domestic violence may consist of threats, punches or sexual force. The abuse can range from verbal harassment to stabbing and shooting. Domestic violence is a serious matter. It HAS often ended in death or permanent physical injury.
This CD-ROM offers information on domestic abuse:
This CD-ROM may be freely copied and distributed.
BUY THE VIDEO AND RECEIVE THIS CD FOR FREE!
Tell your friends and associates about our Complete Business and Human Resources Training Packages for Under $200.
DEALING WITH SEXUAL HARASSMENT IN THE WORKPLACE- Video AND CD Package
Sexual harassment has become the workplace issue of today. It is something every company must take steps to eliminate in order to create a more positive working environment and to avoid litigation.
These videos give you the information and tools you need to determine if your company is open to allegations of sexual harassment, and a clear path to eliminating it and reducing your company's exposure and risk.
The program is in two parts. The first is designed for management personnel. It examines all the many aspects of the sexual harassment issue. We start by helping the company determine whether sexual harassment exists in its workplace and to what extent it is a problem. This includes defining sexual harassment, and exploring and evaluating the company's vulnerability. American Business Video then provides clear, positive and effective suggestions and ideas for dealing with sexual harassment in the company.
The second part is a video designed to be shown to all employees. It will educate on the issue of sexual harassment by using sound interpersonal training principals and behavior modification techniques. The video will help those needing to change old habits by providing the proper motivation and by giving them a pathway to change. By showing this video to all employees, your company will go a long way toward reducing or eliminating the appearance that you don't care or are negligent when it comes to sexual harassment.
Avoiding Sexual Harassment Lawsuits - CD-ROM
Sexual harassment is a growing legal problem that must be resolved as more men and woman share the workplace. Employers must now post and enforce guidelines for appropriate workplace behavior.
Essential for both employees and employer, this software product defines sexual harassment; offers legally recognized behavioral guidelines; provides a model sexual harassment policy.
Includes the following:
Special Sexual Harassment Forms CD-ROM
Special Forms CD-ROM Includes:
Package #15 - Purchase the entire package for $199.95 including the two video versions of Dealing with Sexual Harassment in the Workplace, the CD-ROM Avoiding Sexual Harassment Lawsuits, and the CD Stop Domestic Violence: How to Survive Domestic Violence
IT'S ALWAYS TIME FOR TRAINING - BONUS CD Stop Domestic Violence: How to Survive Domestic Violence - Protect your employees as home, Domestic violence may consist of threats, punches or sexual force. The abuse can range from verbal harassment to stabbing and shooting. Domestic violence is a serious matter. It HAS often ended in death or permanent physical injury.
This CD-ROM offers information on domestic abuse:
This CD-ROM may be freely copied and distributed.
BUY THE VIDEO AND RECEIVE THIS CD FOR FREE!
The Fundamentals of Effective Selling - video
This two-part video not only explains each step of the process, but illustrates the right approach, which actual models of effective techniques and sales behavior. The video covers the five basic steps to all sales:
Each step is a serious but enjoyable part of the process... when you know what you're doing.
Learn to use Open Ended, Close Ended and Clarifying questions to get the information you need to create a compelling selling story for your prospect. If done right, the customer will tell you how to sell him or her.
By using Feature-Advantage-Benefit (FAB), you can tailor your product or service presentation to meet the needs expressed by your customer
Learn to spot those key buying signals indicating that your customer is now interested in what you are selling. And we'll look at trial closes to test your customer's readiness to buy, without blowing the sale in the process.
In "the Fundamentals of Effective Selling" you will also learn how to handle the objections that are bound to come up in any sales process.
Making Cold Calls Easy & Profitable- video
The biggest obstacle most sales people find to making cold calls is knowing where to start. This American Business Video Training video takes you through the process, step-by-step.
They start at the very beginning with the physical preparation, including identifying prospects, setting goals, working with statistics to narrow the market and developing good telephone skills.
As a part of American Business Videos' dedication to the practical and useful, They cover creating effective scripts, recognizing a customer's needs, using soft sell and rehearsing your presentation.
They also talk about rejection and how to deal with it. It's something everyone who makes cold calls experiences.
Package #16 - Purchase $249.95
IT'S ALWAYS TIME FOR TRAINING - BONUS CD Yes, You Can - Affirmation Course - 7 Part Affirmation Course for Personal Growth, Self Improvement and Self Help on CD-ROM.
BUY THE VIDEO AND RECEIVE THIS CD FOR FREE!
Had enough STRESS? ...Ughhh! This training program reveals valuable information about the human mind and body that can help turn you into an "Anxiety Analyst" and control much of the stress you feel everyday at work and at home. Overcoming Stress At Work defines stress, helps you identify your own stresses, teaches you the physical symptoms of stress-and relays positive mental-changing techniques to overcome non-positive stress once and for all.
This program comes with an integrated video, audio tape, and book.
First Aid for Stress: 34 Activities for Managing Stress in the Workplace - Activity 3-Ring Binder
The First Aid for Stress activities are suitable for both individuals and groups, offering a variety of ways to understand stress, change perceptions and behaviors, and offer support in the workplace. Armed with this essential knowledge about stress, First Aid for Stress is an excellent guide to help you create and develop the stress management solutions your organization needs.
Package #17 - Purchase $269.95
IT'S ALWAYS TIME FOR TRAINING - BONUS CD The Manual For Relaxed Living - In this interesting manual you'll find straightforward and concise information concerning ways to make your life more relaxed and less stressful. You'll find advice on slowing your mind down and enjoying day to day living.
BUY THE VIDEO AND RECEIVE THIS CD FOR FREE!
Tell your friends and associates about our Complete Business and Human Resources Training Packages for Under $200.
This video training program will become your road map for developing the skills necessary to become a first-rate supervisor. You'll learn:
Use "The New Supervisor: Skills for Success" and become the consummate supervisor!
This how-to training program comes complete with an integrated video, audiocassette and copy of the book "The New Supervisor: Skill for Success" by Bruce B. Tepper, which is part of the Business Skills Express Series published by The McGraw Hill Companies.
Fun Works: Creating Places Where People Love to Work - Book
Package #18 - Purchase for only $189.95
IT'S ALWAYS TIME FOR TRAINING - BONUS CD Abolish Shyness - This program offers powerful yet simple to apply techniques for abolishing shyness and improving your life.
BUY THE VIDEO AND RECEIVE THIS CD FOR FREE!
When some people hear the word teamwork they immediately think of games--team sports: yet, teamwork is much more than this.
In businesses today the teamwork concept, rather than the old pyramid-shaped organization-chart-process, is what makes them successful. Ideas and decisions are generated within teams and not from the top down as in the past.
With the “Effective Teamwork” how-to video training program you’ll learn:
After watching this video, and completing the exercises both on the video and in the book, your entire work force will know how to maintain a cooperative, creative and highly productive team environment. The skills learned will lead to greater success for you and your organization.
The how-to training program “Effective Teamwork”, comes complete with an integrated video and audiocassette. Also included is a copy of the book “Effective Teamwork” by Michael D. Maginn, which is part of the Business Skills Express Series Published by The McGraw-Hill Companies.
Building a Winning Team - Training Article
The words team and teamwork are magic these days. Every organization, no matter how small or large, is trying to understand what teams are and how to develop them as quickly as possible. Building a Winning Team provides a practical, informative discussion of teamwork.
Every organization had its wake-up call during the 1980s. In the 1990s, it is no longer a question of should we have teams, but how fast can we develop them and replace the marginally effective groups of the past. Today it is clearly understood that teams are needed to attain quality goals, solve complex problems, and design more efficient systems. Individuals working alone or ineffective groups are not able to achieve at the level required to survive in today's global economy.
This article was written for those involved in a work-team – team members, leaders, managers, supervisors, coaches – anyone who works with a group of people who must coordinate their efforts to reach a common goal.
Building a Winning Team provides a practical, informative discussion of teamwork. The article includes short, fictional cases illustrating the impact of five basic team concerns.
Package #19 - Purchase for only $199.95
IT'S ALWAYS TIME FOR TRAINING - BONUS CD Abolish Shyness - This program offers powerful yet simple to apply techniques for abolishing shyness and improving your life.
BUY THE VIDEO AND RECEIVE THIS CD FOR FREE!
Tell your friends and associates about our Complete Business and Human Resources Training Packages for Under $200.
Negotiation takes place all the time. It plays a vital role in your everyday business and personal life.
Yet, many people view negotiation as an onerous exercise to be tolerated rather than enjoyed. By viewing the video training program "Negotiation for Business Results" you'll develop the skills necessary to help you become a successful negotiator, and at the same time, learn to enjoy the process along the way.
You'll learn:
You’ll learn to negotiate like a pro!
"Negotiating for Business Results" comes complete with an integrated video, audiocassette and a copy of he book "Negotiation for Business Results" by Judith E. Fisher, which is part of the Business Skills Express Series published by The McGraw-Hill Companies.
Geting to Yes - Book
Geting Past No - Book
Package #20 - Purchase Package for only $199.95
IT'S ALWAYS TIME FOR TRAINING - BONUS CD Success Secrets: How To Be More Successful - From goal setting to encouragement with some thoughts on expectations thrown in. This CD-ROM program is a great little success tool.
BUY THE VIDEO AND RECEIVE THIS CD FOR FREE!
How do you use your time? Could you make better use of it? In the video training program Time Management: Ideas That Work you'll learn time-management techniques to help make you more effective both on and off the job.
You'll learn to:
Available in NTSC and PAL. 45 minutes.
Research shows that the time management approach best suited to increasing a person’s productivity largely depends on that individual’s behavioral style. What’s My Time Style?, a simple 21-item assessment, helps participants to identify individual time management styles and make their styles work for them rather than against them. You get a PREVIEW PACK OF FACILITATOR GUIDE AND PARTICIPANT GUIDE. Additional copies can be ordered if needed.
Learning Outcomes
Identify preference for one of four time management styles
Learn how to capitalize on strengths and overcome the trouble spots of their styles
Learn how to interact effectively with other styles
Theory
What’s My Time Style? is based on the well-known research and personality theories of psychologists Carl Jung, William Moulton Marston, and others. Most research has identified two basic dimensions of style, which we refer to as assertiveness and expressiveness. Assertiveness is the effort a person makes to influence or control the thoughts or actions of others. Expressiveness is the effort that a person makes to control his or her emotions and feelings when relating to others.
How It Works
Participants respond to 21 pairs of adjectives, using a pressure-sensitive form. After scoring is complete, easy-to-read charts allow respondents to quickly scan the strengths and trouble spots that characterize their particular time management styles.
The Facilitator Guide includes optional activities that allow participants to practice capitalizing on their styles and using flexibility when working with other styles. In addition, each Participant Guide provides a personal action-planning worksheet so that individuals can apply what they’ve learned to the workplace.
Uses for What’s My Time Style?
What’s My Time Style? is ideal for training anyone who wants to learn more about his or her time management style. It makes an effective component in various training programs for a variety of topics, including:
Facilitating
Leading Meetings
Team/Project Management
Facilitator Guide includes:
Participant Guide includes:
Package #21 - Purchase Package for only $199.95
IT'S ALWAYS TIME FOR TRAINING - BONUS CD Keys to Personal Effectiveness - This CD-ROM program outlines proven strategies to help you get more done in less time and more have fun in the process.
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Super Deal Package #2 - Purchase $149.95
GRAB BAG BUSINESS Training BOOK - Fantastic Bargains - A Surprise for Everyone!
IT'S ALWAYS TIME FOR TRAINING - BONUS CD Building a Healthy Attitude - This program shows you how to develop a healthy attitude to face both the business and outside world.
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Hiring and Firing: Things You Need to Know In today's employment and regulatory environment many companies find both hiring and firing even more difficult and demanding. Companies must be sure that they do not discriminate in either hiring or firing. Even the appearance of unfairness can bring claims and litigation.
Contrary to what some business people think, virtually all employment is "at will". Companies can hire and fire as they wish, as long as it is not discriminatory. Employees can accept jobs and quit "at will". The problems often arise in the process used to hire and fire.
From the beginning we should all understand that discrimination on the basis of race, religion, age or gender is not only illegal, it is simply not right. This program is designed to help you understand the laws better and show company management and supervisors how to comply with Equal Employment Opportunity (EEOC) laws.
We will help you identify those areas of legitimate business job requirements and demonstrate how to properly establish those requirements and discuss them during the interviewing process. One videocassette.
Overcoming Stress at Work
A video learning package
from Ideas and Training
The statistics are staggering. Recent reports estimate job stress will cost United States industry $300 billion annually, as assessed by absenteeism; diminished productivity; employee turnover; and direct medical, legal, and insurance fees. So why are employees so stressed? How can stress be managed - or even translated into something productive? First Aid for Stress provides a starting point to help you better understand stress and identify solutions for individuals, teams, and the organization.
The New Supervisor: Skills for Success
A video learning package
from Ideas and Training
Whether this is your first day as a supervisor you've been on the job for years, "The New Supervisor: Skills for Success" will help you develop and improve your skills and make being a supervisor productive and enjoyable.
This book illustrates 11 important principles for creating a fun, productive, and profitable workplace.
You'll find tips, resources, examples, and the motivation to unleash the power of fun in yourself, your coworkers, and your customers! An inventory of behaviors will give you concrete indicators of how well you have integrated fun into your work experience.
The authors offer a universally applicable method for negotiating personal and professional disputes without getting taken - and without getting nasty. Concise, step-by-step, proven strategies aid the reader in coming to mutually acceptable agreements in any type of conflict. This is a well-crafted "how to" book about negotiating, a skill that virtually everyone in life employs on a daily basis. You will learn simple concepts through anecdotal prose that makes Getting To Yes an enjoyable read.
Does "No" always mean "No"? Getting Past No provides easy to follow guidelines to improve the negotiating process by minimizing time spent on miscommunication, misconceptions, procrastination, disbelief, bureaucracy, tradition, and avoiding unattractive issues - the 7 primary reasons why negotiations and organizations have "stalled" progress.
Time Management: Ideas That Work
What's My Time Style?
Administrative guidelines
Background information
Sample training design
Blank training outline
Optional activities
Sample copy of re-formatted Participant Guide
CD-ROM containing Microsoft® PowerPoint® presentation and reproducible masters (Certificate of Achievement, Training Evaluation and overhead transparency masters)
Convenient binder format
21-item assessment
Instructions
Pressure-sensitive Response Form
Interpretive information
Charts depicting style strengths and trouble spots
Action planning worksheet
Super Deal Package #4 - Purchase $199.95
Employment Law - CD-ROM
Whether you are an employer or an employee, you have rights in the workplace. Employment Law is a handy reference for anyone with questions about hiring, firing, wages and benefits, privacy, discrimination, workers' compensation, unions, unemployment, and hundreds of other important issues. In simple language, you have at your fingertips the important legal points every employer and employee must know.
About the Author: Valerie Hope Goldstein, J.D. is an attorney and the author of several legal guides for consumers. She lives in Boston, Massachusetts.
A partial listing of subjects covered:
List of Forms Included:
IT'S ALWAYS TIME FOR TRAINING - BONUS CD
Hiring For a Perfect Fit - This program shows you how to find the right person for the right job.
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Video/Book/Article - Purchase $279.99.00 (Item#PDDC-ELCONWORK)
A timely and effective workplace investigation can keep an employer out of bankruptcy by preserving litigation defenses and stopping economic loss. Maybe an employee has reported sexual harassment. Maybe a worker was injured on the job. Whatever the initiating circumstance, this video is designed to help employers conduct a thorough and timely determination of facts. The emphasis is on fact-finding, not fault-finding.
Key Benefits: This video will help you to
Length: 20 minutes
Item #PDDC-ELCONWORK; 20 minutes; purchase in either DVD or VHS format. Forms and outline available in MS Word™ format.
Workplace Investigations Book
If you own a business or manage employees, you need Workplace Investigations, the step-by-step guide to investigating – and resolving – common workplace issues.
Workplace Investigations is both a legal and practical book, packed with tips and strategies that will help you sort out your workplace problems, quickly and legally.
This book offers a step-by-step plan that you can use to resolve all kinds of workplace complaints, including:
Workplace Investigations explains how to conduct an investigation that will stand up in court, helping you decide whether to investigate, do interviews, gather evidence, write an investigation report and make disciplinary decisions. It also provides checklists, sample policies and legal resources for all 50 states.
Table of Contents:
PART ONE: Investigation Basics
1. Workplace Investigations: An Overview
2. Getting Started
3. Gathering Information
4. Make and Document Your Decision
PART TWO: Investigating Common Workplace Problems
5. Investigating Discrimination
6. Investigating Harassment
7. Investigating Workplace Theft
8. Investigating Threats and Violence
Appendix A. Workplace Policies
Appendix B. Forms and Checklists
Appendix C. Resources
Index
Cultural Differences in Workplace Investigations - Article
The purchase price for the package is $279.99.00 and includes the VHS or DVD video, plus the book and the article.
Brian Tracy's 21 Secrets To Success - 8 CD Set
Dynamic. Inspiring. Authoritative. Brian Tracy has been celebrated by over 2 million people in 23 countries. One of America's premier speakers on the subject of human potential and personal achievement, Tracy is the author of almost two dozen business-related bestsellers. Now, he shares his field-tested techniques in Brian Tracy's 21 Secrets To Success, a full-length 8 compact disc audio compilation of his most popular motivational works.
Whether you're a novice entrepreneur looking for capitalization to quickly build sales and cash flow, or a seasoned manager hoping to hire, nurture, and retain the most valuable personnel, you'll find these recordings to be the provocative way to organize your time, prioritize your key tasks, and realize your full potential.
You can hear samples and clips from the following programs on Human Resources Radio. Tune in to Listen and Learn, twenty-four hours a day.
Featuring 8 Full Courses:
Item: PDDC-TOPICBRIAN21
Format: CD
List Price: $59.95
Fearless Public Speaking with Steve Pool - 6 CD Set
Even very important people are afraid of public speaking.*
True or False? Effective public speaking requires rigorous practice in front of a mirror, a speech with lots of jokes, and telling yourself to relax. As Fearless Public Speaking with Steve Pool makes clear, the answers are: False!, False!, and Completely Untrue! Let Steve Pool, seven-time Emmy Award-winning broadcaster, internationally syndicated TV series host, and speaking coach to Fortune 500 companies, debunk these, and other, common misperceptions about facing an audience.
With his quarter-century of experience, including over 70 appearances on ABC's Good Morning America, Steve provides straight talk for stress-free communication. Your confidence and speaking ability will increase:
You can hear samples and clips from the following programs on Human Resources Radio. Tune in to Listen and Learn, twenty-four hours a day.
Six Audio Lessons:
*Including Franklin D. Roosevelt, John F. Kennedy, and more.
Item: PDDC-TOPICPOOL
Format: CD
List Price: $59.95
Leadership - 14 CD Set & Bonus DVD
It’s a multi-session leadership retreat in a box! And with Leadership on 14 audio compact discs, you’ll have unlimited access to the world’s top success coaches any time you want. From motivation and meetings to memory enhancement, the Leadership audio suite offers hours of inspiration and practical steps to power-up your influence in all areas of the workplace and beyond.
You can hear samples and clips from the following programs on Human Resources Radio. Tune in to Listen and Learn, twenty-four hours a day.
13 Dynamic Speakers - 14 Audio Discs - 1 Bonus DVD
Item: PDDC-TOPICLEAD
Format: CD/DVD
List Price: $59.95
Live Your Best - 14 CD Set & Bonus DVD
It’s a multi-session retreat in a box! And with Live Your Best on 14 audio compact discs, you’ll have unlimited access to the world’s top success coaches any time you want. From wealth-building to weight loss; time management to transforming the workplace, the Live Your Best audio suite offers hours of inspiration and practical steps to power-up your influence in all areas of the work environment and the home.
You can hear samples and clips from the following programs on Human Resources Radio. Tune in to Listen and Learn, twenty-four hours a day.
14 Dynamic Speakers - 14 Audio Discs - 1 Bonus DVD
Item: PDDC-TOPICLIVE
Format: CD/DVD
List Price: $59.95
Real Estate Investor's College - 13 CD Set & Bonus DVD
The Deal of the Decade comes along every week. Are you free Monday?
Let property investment guru Dolf de Roos demonstrate insider techniques and field-tested strategies designed to maximize property value for all levels of real estate investors, as he shows just how frequently unique opportunities present themselves to those in the know.
13 Audio Discs - 1 Bonus DVD
PROPERTY INVESTOR'S SCHOOL
Item: PDDC-TOPICRE
Format: CD/DVD
List Price: $59.95
Sales Success - 14 CD Set & Bonus DVD
It’s a multi-session motivational retreat in a box! And with Sales Success on 14 audio compact discs, you’ll have unlimited access to the world’s top sales motivators any time you want.
From networking to negotiations, the Sales Success audio suite offers hours of inspiration and practical steps to power-up your influence while building and solidifying your client base.
14 Dynamic Speakers - 14 Audio Discs - 1 Bonus DVD
Item: PDDC-TOPICSALES
Format: CD/DVD
List Price: $59.95
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